darey
Level 1: Cadet

Pre Paid plan change date?

On May 3 I got an email from Telstra about new Pre Paid Plan for my iPhone. Stated would happen from 7 June and " For your security, any saved credit card details will not carry over automatically, including auto-recharge. These will need to be added again after 07 June."

 

When I go to update credit card etc 9 June I find plan not changed. Messaged Telstra and told just wait? Would have been better if no date in the email?? Anyone else wasting their time on this??

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1 REPLY 1
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Pre Paid plan change date?

It could be worthwhile calling Telstra Support on 132200 (9 am - 8pm AEST Weekdays) because you probably want to avoid the situation where you cannot recharge when needed.

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