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Level 1: Cadet

Prepaid Max.

Answered

I have Prepaid Max and recharge annually to get 150Gb data and unlimited calls.  If data is used before expiry date, can calls and text messages still be made?

1 ACCEPTED SOLUTION

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Level 18: Intelligence Chief
Accepted Solution

Re: Prepaid Max.

Hi @Catweazlesenior 

Yes you can still make calls and text.

you just wouldn't have any data to view things online, Until your next recharge.

T and C's here.

https://www.telstra.com.au/help/critical-information-summaries/personal/pre-paid/prepaid-mobile/tels...

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

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2 REPLIES 2
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Level 18: Intelligence Chief
Accepted Solution

Re: Prepaid Max.

Hi @Catweazlesenior 

Yes you can still make calls and text.

you just wouldn't have any data to view things online, Until your next recharge.

T and C's here.

https://www.telstra.com.au/help/critical-information-summaries/personal/pre-paid/prepaid-mobile/tels...

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

View solution in original post

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Level 23: Superhero
Level 23: Superhero

Re: Prepaid Max.

Hi @Catweazlesenior,

 

On a side note.....if you use all your included Data before the expiry date of your recharge you can purchase a Data Top-Up on the Pre-Paid Max.

$5/ 1GB, $20/ 4GB

https://www.telstra.com.au/mobile-phones/prepaid-mobiles/plus-packs

 

Once you've recharged $5 or $20 you'll need to convert it into Data.

This Data will get put directly into your Data Bank.

The below link has instructions on how to convert the $ to Data.

https://www.telstra.com.au/support/mobiles-devices/extra-data

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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