Prepaid recharge

[TheDrews]

Have 174 days left on my plan, if i recharge do i lose the 174? Thanks Drew

[Smiley3 · Accepted solution]

Hi TheDrews,

Yes, you will lose the 174 day's that are remaining if you put a recharge on now.

If you put a recharge on now the day's don't accumulate. 

[TheDrews · Accepted solution]

Thanks Smiley3 Thats what i thought but nowhere does it say that, explains that if you dont recharge you lose your credit, :-)

[Smiley3 · Accepted solution]

You're welcome 

You're correct, there is nowhere in writing that you can find easily that say's you'll lose the remaining day's if you recharge early. 

I think you'd have to Google Telstra's Terms and Conditions for Pre-Paid customer's. 

Heck, Telstra even start's telling the customer in the My Telstra App that your recharge is going to expire you need to recharge about 5 day's before it's going to expire. 

I'm glad you asked on here first before going ahead and recharging. 

We see a lot of customer's that put the recharge on, realise that they lose the remaining day's, then come on here to complain about it.

I recharged early by a few day's once...I learnt quickly not to recharge early again 

I always recharge in the afternoon of the day my recharge is going to expire.