bw4161
Level 1: Cadet

Prepaid SIM card activation

Answered

After purchase, is there time limit to activate a telstra prepaid sim card, for a mobile and does the card ever expire if not recharged for a period?

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Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Prepaid SIM card activation

Hi bw4161,

 

There should be an expiry date on the packaging of the Pre-Paid sim card that it has to be activated by.

 

Once it's been activated and a recharge put on....you usually have up to 6 months after the expiry date of your last recharge to recharge again or the sim will automatically be deactivated.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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2 REPLIES 2
Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Prepaid SIM card activation

Hi bw4161,

 

There should be an expiry date on the packaging of the Pre-Paid sim card that it has to be activated by.

 

Once it's been activated and a recharge put on....you usually have up to 6 months after the expiry date of your last recharge to recharge again or the sim will automatically be deactivated.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Prepaid SIM card activation

Yes. There is an expiry date printed on the back of the pack telling you when you must activate by.

6 months after your last recharge expires, the SIM is permanently disabled and the number becomes available for reissue.
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