Peter0000
Level 1: Cadet

recharge and change pre-paid plan

Answered

Hi,

I just recharged my pre-paid with $40 expecting to receive 6 months expiry. I had been in Beyond Talk at time of recharge, but on selecting Longlife after recharge I receive message that I need to recharge again to get the long life expiry.

Telephone help tells me call back tomorrow our system is being upgraded.

Can I get my long expiry is the problem due to the system upgrade?

Thanks for help

P

1 ACCEPTED SOLUTION

Accepted Solutions
the_ph0n3r
Level 10: Junior Detective
Accepted Solution

Re: recharge and change pre-paid plan

yes, unfortunately changing settings to your pre-paid service only applies to the next recharge and the ones following, not the current recharge.
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1 REPLY 1
the_ph0n3r
Level 10: Junior Detective
Accepted Solution

Re: recharge and change pre-paid plan

yes, unfortunately changing settings to your pre-paid service only applies to the next recharge and the ones following, not the current recharge.
--------------------------------------------------------------------------------------------------------
If you've found a then don't forget to mark that post accordingly.
If you think I've been of assistance please remember to click on the

View solution in original post

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