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Level 1: Cadet

Recharge Credit useless because of International Roaming changes.

I have over $650 of Recharge Credit on my Telstra Pre-paid mobile plan. I had built up and retained this credit to use for the purchase of Telstra International browse plus packs when I next travel oversea (whenever that may be).

Telstra have recently advised that International Roaming Packs will no longer be available from 13 October 2020 and a plan to re-launch a new international roaming feature in mid-2021.

I am wondering whether I will be able to use this $650 Recharge Credit to purchase international roaming, and if not, what compensation I will get for this credit not being available for that purpose.

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