Sharnierf
Level 1: Cadet

Replacement sim

I went to the telstra store today to get a replacement sim for my new phone.
My previous sims was under my mothers name and the clerk at the store handed over the new card and told me to get my mother to ID the replacement when I see her and to give her the code on the sim packaging.

That was all. I have come home and put the new sim in my new phone and my mother is here, how do I activate this sim?

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1 REPLY 1
DanK
Community Manager Community Manager
Community Manager

Re: Replacement sim

It sounds like they gave you a blank SIM. You will need to get your mother to contact Telstra directly http://tel.st/hsc3 and request a change of SIM.

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