Fireball2
Level 1: Cadet

Salesperson missed up

So I get put on the wrong prepared plan tha had expired an all I get is 60gb for a human mistake thats sad should telestra fix that more I think so 

 

Jesmith

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2 REPLIES 2
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Salesperson missed up

Is the service/plan different to the one you signed for? If so go back to Telstra (Store or via the My App chat store, with the plan details and references) and ask for it to be changed..

 

Or has the plan changed since then, on a recharge?

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
TommyR
Support Team
Support Team

Re: Salesperson missed up

Hi Fireball2

 

Just checking in to see if you need a further hand? - Tom
 

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