Terad
Level 1: Cadet

Telstra One Number

When will prepaid access to this service?

 

Surely it can't be that difficult to add???

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2 REPLIES 2
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra One Number

It is unlikely you will have an answer to that question until the service is announced. If and when it is made available to prepaid as well. Typically until the announcement is made there isn't generally any timeframe in advance.
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Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra One Number

I suspect that it's not so much to do with an inability to do it, but more around the administrative load that this could cause.

Prepaid customers move networks/numbers more often than customers on plans. Adding the OneNumber is easy. Removing it and/or transferring it and a device and adding to a different service, not so straightforward.

Even changing prepaid plans could have an impact on how this all works.
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