Level 1: Cadet

Too much money spent on prepaid

Hi y’all! 
so little bit of an issue, my sister spent nearly $500 in the last month on prepaid credit in order to use data, I’ve switched her to a plan so she gets 10gb for $30 but it won’t let her pay for it because she’s spent too much in the last month. 
Any ideas on how to fix it? Thanks

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