rughead
Level 1: Cadet

unable to recharge my telstra pre-paid mobile account whilst overseas using a different sim card

Answered

hello, I am  stuck overseas, currently using a mobile with a different sim card. My mobile pre paid number in Australia is due to expire in 1 week. When i log into my telstra mobile account to recharge, this is not available 

any solution

1 ACCEPTED SOLUTION

Accepted Solutions
Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: unable to recharge my telstra pre-paid mobile account whilst overseas using a different sim card

Hi rughead,

 

You can use the below link to recharge your Pre-Paid service. 

https://recharge.telstra.com.au/enternumber

 

The below link is for your Telstra My Account...which will show you all your Telstra services. 

You can use this link to recharge your Pre-Paid service also...click on the service you want to recharge. 

https://www.my.telstra.com.au/myaccount/overview

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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Smiley3
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: unable to recharge my telstra pre-paid mobile account whilst overseas using a different sim card

Hi rughead,

 

You can use the below link to recharge your Pre-Paid service. 

https://recharge.telstra.com.au/enternumber

 

The below link is for your Telstra My Account...which will show you all your Telstra services. 

You can use this link to recharge your Pre-Paid service also...click on the service you want to recharge. 

https://www.my.telstra.com.au/myaccount/overview

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

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