CrowdSupport®
Highlighted
Level 1: Cadet

How do I stop pop up ads on my Galaxy 8??

I've just started getting Ad Choices pop ups randomly, any idea how to stop it? This is my first android and wasn't prepared for this interference!

Thanks- Matt

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
4 REPLIES 4
Highlighted
Level 1: Cadet

Re: How do I stop pop up ads on my Galaxy 8??

I am not happy with all the ads either.   And wish and messenger pop ups just wont go away.

Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: How do I stop pop up ads on my Galaxy 8??

Adchoice unfortunately is a legitimate ad company and may not be able to be completely removed. Try the below anyway:

 

  • trying running something like malwarebytes on the phone (can get it from the play store)
  • remove any third party apps you've installed and see if that makes a difference
  • clear the cache/data on all the browsers installed on the device (You can usually find this option in the privacy section of the browser settings)

 

Other then that the only sure-fire way I know of to remove it completely is to root the phone (voids warranty) and install an ad blocker

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Highlighted
Level 1: Cadet

Re: How do I stop pop up ads on my Galaxy 8??

Much obliged mate!
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being

Re: How do I stop pop up ads on my Galaxy 8??

@Sam765

You could disable the notifications for those 2 apps if you don't want them

instuctions on this page: https://www.androidauthority.com/samsung-galaxy-s8-how-to-disable-notifications-769234/

I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit