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Level 1: Cadet

AFL Live Pass 2017

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Hi there, the past couple of years i have been paying for the pass, although i dont need to being a telstra customer, today i went to renew the free pass which worked fine, but i cant seem to find the area to go to to make sure my auto renewal doesnt kick in. I have googled it but cant find the relevant information, am concerned am going to get charged the fee again on the 24th of Apirl when my pass runs out even though i already have the free one.... Any help would be muchly appreciated thanks.

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Level 23: Superhero
Accepted Solution

Re: AFL Live Pass 2017

https://crowdsupport.telstra.com.au/t5/AFL-Live/Unsubscribe-From-AFL-Live-Pass-User-Guide/td-p/38734...

Can I ask you to have a look at the page linked above please? That has info on how to unsubscribe for the various methods. If you follow those instructions you should be good to cancel the old subscription.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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1 REPLY 1
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Level 23: Superhero
Accepted Solution

Re: AFL Live Pass 2017

https://crowdsupport.telstra.com.au/t5/AFL-Live/Unsubscribe-From-AFL-Live-Pass-User-Guide/td-p/38734...

Can I ask you to have a look at the page linked above please? That has info on how to unsubscribe for the various methods. If you follow those instructions you should be good to cancel the old subscription.
If you've found a solution then don't forget to mark that post accordingly.
If you think I've been of assistance to you please remember to let me know by clicking on the LIKE button.

Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit