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Hi,
I received a "Telstra 4 GX" Samsung Tab A 8".
Question A: IS THIS LOCKED to telstra (as it's only available on a 2 year plan)?
Since I plan to travel around I would like to know:
1. Does it cost anything to unlock my tablet?
2. Will it auto-unlock after the assumed 2 year plan expires?
3. is there a way to unlock it free of charge.
Any help appreciated.
Thanks
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Being on a Post Paid Plan, it should be unlocked.
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Being on a Post Paid Plan, it should be unlocked.
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
SIne its on a post paid plan it should not be locked if you try and find it is simple go down to your telstra shop and they will unlock it free of charge.
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
turns out it was purchased outright, NOT under plan.
Does it mean it is locked to telstra still?
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
Hi @lorie,
It would depend entirely on what type of schedule you purchased the device outright from. Some of our devices are sold at a subsidised price for the purpose of being used exclusively on the Telstra network, unless you wish to pay to unlock them from the network.
Can I please confirm if the device you purchased is the one found at the following link? - https://www.telstra.com.au/tablets/tablets-on-a-plan/samsung-galaxy-tab-a
Please let me know and I can attempt to assist you further
Regards
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
It was a gift so unsure whether purchased through telstra store or online. is there a difference?
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
I have an iPad purchased via a 1GB plan probably 4 or 5 months ago. I was assured by a Telstra employee that it was not locked to Telstra. However now I'm overseas on holiday I tried it with an foreign SIM and get the message "No SIM card"
I looked at the Telstra page about unlocking an iPhone which is essentially "use this page to enter IMEI, wait 72 hours, back up and restore iPad using iTunes and all will be well"
70 hours to go! Any other suggestions?
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
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Re: Are tablets purchased from Telstra LOCKED or Unlocked? If so, what does it take to unlock them
Thanks - it must have been the carrier settings because when I put a few different SIM cards in the iPad, the one I wanted eventually worked. Thanks for the advice