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joelyhassed318
Level 1: Cadet

I've had some problems with getting my Samsung Galaxy S9 repaired and my Samsung Tablet. I sent them both off to Wetherill Park NSW via my local post office and I haven't received them back. I couldn't contact Telstra because I didn't have access to ...

Mattdaddy1975
Level 1: Cadet

Can anyone give me some advice why I can't access a particular website of my phone ? The site has no problems.  Just can't access it from my phone any more ?

A87maleaus
Level 2: Rookie

I ordered a s20 online on the 2/6. There's no updates whether it's been received by startrack. Would be nice to know if I'm being billed from the estimated delivery date on the email. 

mm_scooterboy
Level 1: Cadet

Can anybody confirm if the Prepaid Samsung Galaxy A30 purchased online from the Telstra Shop is unlocked? If it is Locked, will it work unlocked with the Boost Network which uses Telstra signal?

thomasena
Level 1: Cadet

all I can find is a virtual assistant who is no help sorting out a issue of an unknown phone number on account 

gergery
Level 1: Cadet

Hi there,  Samsung S7.  If someone leaves a message on message bank i receive no notification at all and it is not listed as a missed call on my phone, only a recent fault.If someone does not leave a message I do receive notification "Hangup message: ...

Rob7663
Level 1: Cadet

i ordered a replacement phone 11-6-20 and am getting no where trying to get help thru Telstra, service thru the help line is hopeless and order tracking is worse, what is going on Telstra, you do not answer my online discussions and no one wants to h ...

Galaxy9
Level 1: Cadet

Why am I getting the message SIM not provisioned for voice? And how do I fix it? Need it fixed ASAP very frustrating as the phone has been working fine all day

robertraisbeck
Level 1: Cadet

S9

Does anyone know if the S20 PROTECTIVE COVERS ARE THE SAME SIZE AS THE S 9

ca551
Level 1: Cadet

I ordered a phone nearly 60 days ago..Multiple complaints.. SR numbers.. Supposed 1-2 day delivery... Where is my phone? I have paid. You have not delivered. Are you stealing my money?I still have to pay you my bill.. Put my account into dispute. I a ...

A87maleaus
Level 2: Rookie

I ordered a s20 online on the 2/6. There's no updates whether it's been received by startrack. Would be nice to know if I'm being billed from the estimated delivery date on the email. 

Rob7663
Level 1: Cadet

i ordered a replacement phone 11-6-20 and am getting no where trying to get help thru Telstra, service thru the help line is hopeless and order tracking is worse, what is going on Telstra, you do not answer my online discussions and no one wants to h ...

Marten
Level 1: Cadet

I purchased a note 10 plus dual SIM from Samsung Australia. Apparently rich communications RCS are not able to be used with this device by Telstra. 

Hkc2020
Level 3: Gumshoe

Hi there,  I got my S20 ultra today. It's all set up and everything is working perfectly. How ever my "chat" features or RCS messaging option is no longer on available. Which was working perfectly when I had my S10±. How do I get it working? I don't ...

Eric_BKC
Level 2: Rookie

So I have Telstra Smart modem gen2. I used to use my mobile phone to play music over the wifi to router as DLNA through Yamaha network receiver. From router to the receiver they are connected by wired. Previously working fine and today I tried to pla ...

Fletch374851
Level 3: Gumshoe

Well i am using one now and welll for an oldie its a goodie i must say it a good cheap backup phone if ya ever in trouble

Dom2907
Level 2: Rookie

I have a Samsung S4 and I had the Telstra 24x7 app installed. I uninstalled it to re-install it as it was displaying add-ons in Italian? I tried to install My Telstra as 24x7 no longer available, but it tells me my device is not compatible. How do I ...

Bizzness
Level 2: Rookie

Okay, so i have a samsung s20 ultra which i recently upgraded to an esim and removed the physical sim and now i have no 5g Capabilities, i have restarted my phone, i have been into the connection settings to change it over to the 5g,4g,3g,2g and it s ...

DaisyCutter
Level 4: Private Eye

I realize this is an old model my wife has, but is there an update past 4.4.2? She says the version has always been 4.4.2 since purchase even though she has automatic updates turned on. Phone model number is GT-19195T and when checking for updates th ...

Baf19
Level 1: Cadet

Hi I'm been pulling my hair out. Just had a new install for nbn via fttn with telstra smart modem gen 2 . Whilst awaiting tec appointment I connected my mobile phone (Samsung) & pc to the internet as directed by telstra via modem using modems mobile ...

gergery
Level 1: Cadet

Hi there,  Samsung S7.  If someone leaves a message on message bank i receive no notification at all and it is not listed as a missed call on my phone, only a recent fault.If someone does not leave a message I do receive notification "Hangup message: ...

Galaxy9
Level 1: Cadet

Why am I getting the message SIM not provisioned for voice? And how do I fix it? Need it fixed ASAP very frustrating as the phone has been working fine all day

merek71
Level 1: Cadet

how hard is it to UNBLOCK a phonebought a phone from a work mate when he updated plantelstra gave new phone with new plan he sold me the old onetwo weeks later gets blocked by telstrawork mate goes into store which i will reveal if nothing happens wi ...

SRMMedia
Level 1: Cadet

Due to bad in-home signal strength I need wifi calling and over the past 3-4 months, it has been terrible. I have sent the phone away for repair and awaiting an answer. Has anyone had wifi calling issues?

Mnl91
Level 1: Cadet

Will Samsung A20 work with my Galaxy Watch with One number?The watch says compatible but the phone isn’t listed.

JC_WA
Level 1: Cadet

The pulldown does not expand.Running on a Samsung TAB A using either Chrome or Samsung 

13TB
Level 1: Cadet

Collected new S20 on Friday. New SIM w old phone number meant to be working by midnight Friday.  Still not working, cannot make receive calls SMS. Urgent need for phone to stay in contact elderly parents (90s).S20 Tried turn on off; remove & return S ...

Katy21
Level 1: Cadet

i activated a new prepaid 2 days ago and nothing yet, when I looked the order has been cancelled and when I tried to reactivate it said it was already activated

Harry__Boy
Level 2: Rookie

5 months ago I purchased a Samsung s10 from Cash Converters.  Telstra have now decided to block the IMEI without any warning despite me being a Telstra mobile and broadband customer.  I assume there is some dispute between Telstra and the original ow ...

Garyfc
Level 2: Rookie

Hi. When I turn on wifi on my mobile phone my smart modem does not appear. The smart modem appears on my tablet and I can connect. Any suggestions please. ThanksGary

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