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MattABC
Level 1: Cadet

Hi,I was wondering if anyone has any clue at to when telstra will be releasing the Z fold 2 for purchase on a plan? I have spoken to numerous telstra reps by live chat, but they said they have no information available. I was told it would be availabl ...

Brouhaha
Level 2: Rookie

Hi all,Is anyone else having issues with eSim on Note20 Ultra.After spending (wasting) 12 hours on Sunday with online chat and now wasting 4 hours my wonderful NEW Telstra Note20 Ultra still has no eSim activation. Telstra tried to blame a physical S ...

Drossy23
Level 2: Rookie

Good morning,I have a Note 20 with Esim and recently purchased a Galaxy Z Fold 2 and would like to transfer the Esim to this phone. I have searched the topic and it says to use the 'Transfer Esim" process in the Telstra App on the Fold 2. However, th ...

LilL10
Level 2: Rookie

When we purchased Samsung Galaxy S9 from Telstra the staff member set up our phones to forward our voicemail messages to our mobile phone message app as an attachment (it works like iPhone Virtual Voicemail does), so we could listen to the message on ...

Klb67
Level 1: Cadet

My Samsung s10 microphone not working properly. I have to put phone on speaker so I can talk directly into microphone so other person can hear me. What can cause this. 

scott19691
Level 1: Cadet

i cant connect my watch to the network because my mobile protect is stopping me doing so.i have a note 20 ultra,upgraded from note 9 and my watch has never been able to hook up using telstra one number,i have restarted reinstalled  everything to no a ...

Yup01
Level 1: Cadet

I am trying to reset my password and im not getting the one off verification code to my mobile. I've taken out and put in my sim etc but nothing. Any help would be great.

Lillybet86
Level 1: Cadet

I have a Samsung 7 mobile phone. I live in Buderim, Qld. I recently switched from Optus to Telstra as mobile data availability was sketchy at our new place and others around us who used Telstra seemed able to connect more easily. I own my mobile so h ...

Sonjav
Level 1: Cadet

I've recently purchased a Samsung S20 and an esim.  The esim works on the Telstra network in the suburbs, but does not give me the option of wifi calling outside of the Telstra network.I have put the micro sim from another phone (with Optus) into the ...

JulesH
Level 1: Cadet

Last month I purchased a Samsung S20 plus from JB Hifi becuase the Telstra shop were too busy.. I also signed up to a JBHifi Telstra phone service.. In the past I purchased the phone through Telstra on a plan, but I now wanted to buy one outright. My ...

LilL10
Level 2: Rookie

When we purchased Samsung Galaxy S9 from Telstra the staff member set up our phones to forward our voicemail messages to our mobile phone message app as an attachment (it works like iPhone Virtual Voicemail does), so we could listen to the message on ...

Eric_BKC
Level 2: Rookie

So I have Telstra Smart modem gen2. I used to use my mobile phone to play music over the wifi to router as DLNA through Yamaha network receiver. From router to the receiver they are connected by wired. Previously working fine and today I tried to pla ...

Hkc2020
Level 3: Gumshoe

Hi there,  I got my S20 ultra today. It's all set up and everything is working perfectly. How ever my "chat" features or RCS messaging option is no longer on available. Which was working perfectly when I had my S10±. How do I get it working? I don't ...

OL_Mate
Level 3: Gumshoe

Hello all, I've never had this issue until I updated to my current phone (Galaxy S10) late last year.From day 1 I've been unable to get my hotspot to work, it connects to basically every other device, but with the disclaimer that 'internet may not be ...

A87maleaus
Level 2: Rookie

I ordered a s20 online on the 2/6. There's no updates whether it's been received by startrack. Would be nice to know if I'm being billed from the estimated delivery date on the email. 

Rob7663
Level 1: Cadet

i ordered a replacement phone 11-6-20 and am getting no where trying to get help thru Telstra, service thru the help line is hopeless and order tracking is worse, what is going on Telstra, you do not answer my online discussions and no one wants to h ...

Marten
Level 1: Cadet

I purchased a note 10 plus dual SIM from Samsung Australia. Apparently rich communications RCS are not able to be used with this device by Telstra. 

Fletch374851
Level 3: Gumshoe

Well i am using one now and welll for an oldie its a goodie i must say it a good cheap backup phone if ya ever in trouble

Dom2907
Level 2: Rookie

I have a Samsung S4 and I had the Telstra 24x7 app installed. I uninstalled it to re-install it as it was displaying add-ons in Italian? I tried to install My Telstra as 24x7 no longer available, but it tells me my device is not compatible. How do I ...

Brouhaha
Level 2: Rookie

Hi all,Is anyone else having issues with eSim on Note20 Ultra.After spending (wasting) 12 hours on Sunday with online chat and now wasting 4 hours my wonderful NEW Telstra Note20 Ultra still has no eSim activation. Telstra tried to blame a physical S ...

Klb67
Level 1: Cadet

My Samsung s10 microphone not working properly. I have to put phone on speaker so I can talk directly into microphone so other person can hear me. What can cause this. 

scott19691
Level 1: Cadet

i cant connect my watch to the network because my mobile protect is stopping me doing so.i have a note 20 ultra,upgraded from note 9 and my watch has never been able to hook up using telstra one number,i have restarted reinstalled  everything to no a ...

JulesH
Level 1: Cadet

Last month I purchased a Samsung S20 plus from JB Hifi becuase the Telstra shop were too busy.. I also signed up to a JBHifi Telstra phone service.. In the past I purchased the phone through Telstra on a plan, but I now wanted to buy one outright. My ...

Bunny24
Level 1: Cadet

My A70 mobile is broken & I'm covered by StayConnected. I don't have an obvious cracked screen but if the phone is held up to the light, there are fine cracks in the right bottom corner. I cannot see anything on the screen, it is black but the phone ...

Kimbo561
Level 1: Cadet

I'm unable to send or receive photos

El7272
Level 1: Cadet

Is this a fault or does this mean my orders been rejected?

Roo04
Level 1: Cadet

Hi i am on a prepaid service with Telstra and purchased a new phone a year ago, Samsung 10+ how can I change my voicemail greeting? I cant even call voicemail as it says its not supported? Really need to change it as its my business line and the curr ...

RGM1
Level 1: Cadet

I have received a text from Telstra advising changes to the Simplicity mobile plan.At present my credit is approx $40 with an expiry in March 2025. With any proposed changes, will I loose any of my credit or change in my expiry date. 

Nec1
Level 1: Cadet

I ordered a note 20 ultra today I got the confirmation email does it mean I have been approved 

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