Level 1: Cadet

Changed from iphone to Samsung s8

Just changed from iPhone 5 to s8 and live pass wont access live matches

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Support Team
Support Team

Re: Changed from iphone to Samsung s8

Hi AG1978,

We're sorry to hear you're experiencing issues accessing premium content.

I'd recommend attempting below

  • Please completely uninstall the app, restart the device & then re-download
  • Please make sure you have location settings turned on & allowed the AFL Live app to use your location
  • Please ensure you've cleared the cache on your device


In most cases, if you're having any difficulty streaming, I'd recommend attempting the steps here as this will help resolve most issues you encounter.

Please let me know how you go.

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