Level 1: Cadet

Galaxy Watch and Note 9 SMS issue

Whenever I have an unread sms (note 9) from messagebank, I receive an alert on my watch approximately every 30 minutes until I've read the sms.
Only happens with SMS for messagebank. Have already tried to reset both devices. It sucks because I hate messagebank enough already without havig to be constantly reminded..

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Support Team
Support Team

Re: Galaxy Watch and Note 9 SMS issue

Hi Frulmarc,


Thanks for getting in touch. Strange to hear this only occurs with notifications from messagebank.


I would advise speaking with our Mobile Assurance Team on 125 111 for further assistance.

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Level 23: Superhero

Re: Galaxy Watch and Note 9 SMS issue

I have that situation ad well. It is procedure at this time for services allocated .
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If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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