Weegie
Level 1: Cadet

Mobile network fialing to work when VPN software connected

Answered

I have recently purchased a Samsung S21 through Telstra and found that when I am on the mobile network have a VPN connected, my apps and internet browsers do not work. This issue is solved when my VPN is turned off or when I am connected to my home WIFI network (VPN active on the WIFI).

 

I have tried using different countries servers as well as obfuscated servers on the VPN software to no avail. The mobile network stays connected (5G/4G symbol next to the signal bars still indicates data transfer), but the internet based apps do not seem to receive/upload this data.

 

This software was used on my previous Samsung S9 and worked fine, so not sure what has changed between the old model and new.

1 ACCEPTED SOLUTION

Accepted Solutions
s3
Level 3: Gumshoe
Accepted Solution

Re: Mobile network fialing to work when VPN software connected

I was having the same problem. Switch the protcole to OpenVPN(TCP) or (UDP).

Nord Lynx doesn't work.

View solution in original post

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3 REPLIES 3
s3
Level 3: Gumshoe
Accepted Solution

Re: Mobile network fialing to work when VPN software connected

I was having the same problem. Switch the protcole to OpenVPN(TCP) or (UDP).

Nord Lynx doesn't work.

View solution in original post

Weegie
Level 1: Cadet

Re: Mobile network fialing to work when VPN software connected

Works now. Thanks for the help.

TommyR
Support Team
Support Team

Re: Mobile network fialing to work when VPN software connected

Thanks for the update Weegie, great to hear. 

 

- Tom

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