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Paying my Elderly mother's account
I was wondering how I can access my elderly mother's mobile account online. She doesn't use a computer and I do all her accounts for her. I have Power of Attorney to access all her other accounts but this is the last one to be changed. It would make it so much easier if I could have the account sent to me online. She suffers with Parkinson's Disease and is losing the ability to remember where she puts things. I would appreciate anyone's help about this please.
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Re: Paying my Elderly mother's account
You would need to be added to her account as an authorised contact. To do this, you will need to take the Power of Attorney documents to your nearest Telstra Store and they can add you.
You will then be able to get them to add your email address to her account as the billing address and also help get her account linked to your Telstra ID.
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