Level 1: Cadet

plan to pre paid

Hi, I'm on a telstra plan and would like to change to pre paid when the plan runs out. Can I do this with the same number and sim card?

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Level 23: Superhero
Level 23: Superhero

Re: plan to pre paid

Hi Greg118,


Yes, you can change from Post Paid to Pre-Paid and keep using the same SIM and number. 

The quickest way to do this is by visiting a Telstra store. 

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

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