Katoscka1
Level 1: Cadet

Samsung Galaxy Note9 going straight to message bank

I have a Galaxy Note9 (Software version 11.5.03.24 and call version 11.5.10.28 - latest version)) that goes directly to message bank when someone tries to ring.  I have:  Checked Flight Mode (it's off), checked DND (it's off), checked blocked numbers (all deleted), volume is turned up, wifi calling is turned off, call forwarding is all disabled, restarted and removed and reinstalled SIM.

 

It was working until 25 December 2020 and has since not been able to receive calls.  I can make calls.

 

Any ideas?

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