Level 1: Cadet

Samsung gear fit

I recontracted for a phone roughly on the 24th 25th of january wich was suposed to come with a samsung gear fit, the phone came on the 27th but the gear fit was not with it. Do they normally come together or later? 

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Community Manager Community Manager
Community Manager

Re: Samsung gear fit

Hi @david0804

Depending on how you've placed the order, there can be various factors that result in receiving two different parcels for a single order (Such as stock availability at the time, dispatch times etc.)

Can I please confirm which method you placed the order for your device? (Online, Over-the-Phone, In-Store etc.)

Please let me know and I can attempt to assist you further


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