Level 1: Cadet

Samsung s21 read sim fail

I purchased the new Samsung s21. 1 week after purchase the phone started to drop out sim card and not recognising the sim. I have factory reset the phone, made sure it was set to sim 1 as that is where the sim card is and have had a new sim installed and still drops out saying check sim tray for sim card. Anyone else having this issue?

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Level 25: The Singularity
Level 25: The Singularity

Re: Samsung s21 read sim fail

Take it into a Telstra Store and if they can't fix the problem, the phone will be need to sent away for assessment and repair.

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