Level 1: Cadet

Samsung S9 access

Unable to open phone via biometrics and unable to remember pin code - how can I access the handset?

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Level 23: Superhero
Level 23: Superhero

Re: Samsung S9 access

Hi TeeBee33,


You can use the Samsung Find my mobile website to unlock your phone.



If that doesn't work you can ring Samsung Customer Care on 1300 362 603.

I've rung them when I couldn't unlock my S8 and they were able to unlock it for me.

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