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Level 1: Cadet

Samsung S9 access

Unable to open phone via biometrics and unable to remember pin code - how can I access the handset?

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Level 23: Superhero
Level 23: Superhero

Re: Samsung S9 access

Hi TeeBee33,

 

You can use the Samsung Find my mobile website to unlock your phone.

https://findmymobile.samsung.com

 

If that doesn't work you can ring Samsung Customer Care on 1300 362 603.

I've rung them when I couldn't unlock my S8 and they were able to unlock it for me.

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