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5G Plan Inclusion

What is changing? 

We launched 5G in June 2019 and offered all our customers access to 5G on a free trial until 30 June 2020, if they had a compatible 5G device.

 

From 1 July 2020, we’re making some changes to 5G access for Consumer and Small Business Post-Paid plans.

 

Who is impacted?

You can find out if your plan includes 5G access or will continue to have 5G access by checking below. Even if your plan includes 5G, you will need a 5G compatible device and to be in an area with 5G network coverage to access 5G. If not, you will switch to our available 3G, 4G or 4GX network. For more information about coverage, see telstra.com/5G.

 

Scenario

Plan


Customers who sign up to these plans from 1 July 2020 will have 5G access included in their plan

 
● Mobile Plan Medium ($65)
● Mobile Plan Large ($85)
● Mobile Plan Extra Large ($115)
● Data Plan Medium ($50)
● Data Plan Large ($75)
● JB Hi-Fi & The Good Guys Mobile BYO $69 and $99 (launched on 14 July 2020)

 


Customers who signed up to these plans prior to 1 July 2020 will continue to have 5G access included in their plan

 

● Mobile Plan Large ($80)
● Mobile Plan Extra Large ($100)
● Data Plan Medium ($50)
● Data Plan Large ($75)
● Eligible MRO, Mobile Lease & Mobile Broadband (signed up prior to 25 June 2019)


Customers who signed up to these plans prior to 1 July 2020 will have the 5G trial automatically extended to 30 September 2020 at no extra cost

5G ineligible plans:
● Mobile Plan Extra Small ($40)
● Mobile Plan Small ($50)
● Mobile Plan Medium ($60)
● Data Plan Extra Small ($15)
● Data Plan Small ($25)
● JB Hi-Fi Mobile & Mobile BYO $45 and $65 (signed up prior to 1 July 2020)

 

 

Customers on a 5G ineligible plan will no longer have 5G access from 30 September 2020 - they'll need to move to an in-market eligible plan if they want 5G.

 

See 5G eligible plans matrix for a complete list of Consumer and Small Business Post-Paid 5G eligible plans. Customers must have a compatible device to access 5G.

 

Consumer Post-Paid 5G Eligible Plans

 

Plan Name

Price

Signup Date

5G Access

Mobile Plan Extra Large

$115

On or after 1 July

Included in your plan

Mobile Plan Large

$85

On or after 1 July

Included in your plan

Mobile Plan Medium

$65

On or after 1 July

Included in your plan

Mobile Plan Extra Large

$100

Before 1 July

Included in your plan

Mobile Plan Large

$80

Before 1 July

Included in your plan

Mobile Plan Medium

$60

Before 1 July

Free trial ends 30 Sep

Mobile Plan Small

$50

Before 1 July

Free trial ends 30 Sep

Mobile Plan Extra Small

$40

Before 1 July

Free trial ends 30 Sep

Data Plan Large

$75

All

Included in your plan

Data Plan Medium

$50

All

Included in your plan

Data Plan Small

$25

Before 1 July

Free trial ends 30 Sep

Data Plan Extra Small

$15

Before 1 July

Free trial ends 30 Sep

JB Hi-Fi & The Good Guys Mobile BYO Plan $69

$69

On or after 14 July

Included in your plan

JB Hi-Fi & The Good Guys Mobile BYO Plan $99

$99

On or after 14 July

Included in your plan

JB Hi-Fi Mobile BYO Plan $45 12 Month

$45

Before 1 July

Free trial ends 30 Sep

JB Hi-Fi Mobile BYO Plan $65 12 Month

$65

Before 1 July

Free trial ends 30 Sep

JB Hi-Fi Mobile Plan $65 24 Month $300 Phone Credit

$65

Before 1 July

Free trial ends 30 Sep

JB Hi-Fi Mobile Plan $65 24 Month $500 Phone Credit

$65

Before 1 July

Free trial ends 30 Sep

Mobile Plan - $59

$59

Before 25 June 2019

Included as an offer within your plan

Mobile Plan - $79

$79

Before 25 June 2019

Included as an offer within your plan

Mobile Plan - $99

$99

Before 25 June 2019

Included as an offer within your plan

$99 Mobile Plan

$99

Before 25 June 2019

Included as an offer within your plan

Mobile Plan - $129

$129

Before 25 June 2019

Included as an offer within your plan

Unlimited Mobile Plan $199

$199

Before 25 June 2019

Included as an offer within your plan

Mobile Lease Plan - $59

$59

Before 25 June 2019

Included as an offer within your plan

Mobile Lease Plan - $79

$79

Before 25 June 2019

Included as an offer within your plan

Mobile Lease Plan - $99

$99

Before 25 June 2019

Included as an offer within your plan

$99 Mobile Lease Plan

$99

Before 25 June 2019

Included as an offer within your plan

Mobile Lease Plan - $129

$129

Before 25 June 2019

Included as an offer within your plan

Unlimited Mobile Lease Plan $199

$199

Before 25 June 2019

Included as an offer within your plan

Mobile Data Plan $19

$19

Before 25 June 2019

Included as an offer within your plan

Mobile Data Plan $29

$29

Before 25 June 2019

Included as an offer within your plan

Mobile Data Plan $59

$59

Before 25 June 2019

Included as an offer within your plan

Mobile Broadband Plan $29

$29

Before 25 June 2019

Included as an offer within your plan

Mobile Broadband Plan $59

$59

Before 25 June 2019

Included as an offer within your plan

Mobile Broadband Plan $89

$89

Before 25 June 2019

Included as an offer within your plan

Tablet Plan $29

$29

Before 25 June 2019

Included as an offer within your plan

$29 Tablet Plan

$29

Before 25 June 2019

Included as an offer within your plan

 

 

Small Business Post-Paid 5G Eligible Plans

 

Business Plan Name

Price

Signup Date

5G Access

Business Mobile Plan - X Large

$115

On or after 1 July

Included in your plan

Business Mobile Plan - Large

$85

On or after 1 July

Included in your plan

Business Mobile Plan - Medium

$65

On or after 1 July

Included in your plan

Business Mobile Plan - X Large

$100

Before 1 July

Included in your plan

Business Mobile Plan - Large

$80

Before 1 July

Included in your plan

Business Mobile Plan - Medium

$60

Before 1 July

Included in your plan

Business Mobile Plan - Small

$50

Before 1 July

Free trial ends 30 Sep

Business Mobile Plan - X Small

$40

Before 1 July

Free trial ends 30 Sep

Business Data Plan - Large

$75

All

Included in your plan

Business Data Plan - Medium

$50

All

Included in your plan

Business Data Plan - Small

$25

Before 1 July

Free trial ends 30 Sep

Business Data Plan - X Small

$15

Before 1 July

Free trial ends 30 Sep

Bus Mobile Choice Plan $59

$59

Before 25 June 2019

Included in your plan

Business Lease Plan $59

$59

Before 25 June 2019

Included in your plan

Business Lease Plan $79

$79

Before 25 June 2019

Included as an offer within your plan

Business Lease Plan $99

$99

Before 25 June 2019

Included as an offer within your plan

Business Lease Plan $129

$129

Before 25 June 2019

Included as an offer within your plan

Business Lease Plan $149

$149

Before 25 June 2019

Included as an offer within your plan

Business Lease Plan $199

$199

Before 25 June 2019

Included as an offer within your plan

Business Mobile Plan $59

$59

Before 25 June 2019

Included as an offer within your plan

Business Mobile Plan $79

$79

Before 25 June 2019

Included as an offer within your plan

Business Mobile Plan $99

$99

Before 25 June 2019

Included as an offer within your plan

 Business Mobile Plan $129

$129

Before 25 June 2019

Included as an offer within your plan

Business Mobile Plan $149

$149

Before 25 June 2019

Included as an offer within your plan

Business Premium Plan $199

$199

Before 25 June 2019

Included as an offer within your plan

S

$19

Before 25 June 2019

Included as an offer within your plan

M

$29

Before 25 June 2019

Included as an offer within your plan

L

$49

Before 25 June 2019

Included as an offer within your plan

XL

$69

Before 25 June 2019

Included as an offer within your plan

XL

$89

Before 25 June 2019

Included as an offer within your plan

XXL BTL only (non-share)

$99

Before 25 June 2019

Included as an offer within your plan

XXXL

$349

Before 25 June 2019

Included as an offer within your plan

Premium

$499

Before 25 June 2019

Included as an offer within your plan

Bus Team Mobile Plan $59

$59

Before 25 June 2019

Included as an offer within your plan

Bus Team Mobile Plan $79

$79

Before 25 June 2019

Included as an offer within your plan

Bus Team Lease Mobile Plan $59

$59

Before 25 June 2019

Included as an offer within your plan

Bus Team Lease Mobile Plan $79

$79

Before 25 June 2019

Included as an offer within your plan

 

THINGS YOU NEED TO KNOW

5G access is available on selected mobile and data plans and Prepaid recharges. Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4GX/4G or 3G. Check coverage at telstra.com/coverage

Version history
Revision #:
19 of 19
Last update:
August 2020
Updated by:
 

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