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Mobility Accelerator for Small Business Customers

Mobility Accelerator offers faster typical download speeds during moderate to high network traffic conditions in 4G and 5G coverage areas on eligible plans compared to our standard plans. It’s more likely to be noticeable for high bandwidth tasks such as downloading large files and large video conferences with screen sharing. 

 

  • Add it on to our Medium Business Mobile and Business Data plans and above  
  • More likely to feel the difference with heavy data tasks like downloading large files. It’s not designed for light activities like web browsing, email, and video calls.  
  • Mobile speeds still capped at 1.5Mbps once data allowance exceeded and slowed further in busy periods, which is not suitable for HD video or high-speed apps and means that some webpages, videos, content, and files may take longer to load. 
  • See the difference on your My Telstra app dashboard. 
  • Mobile speeds vary due to things like congestion, location, distance from the base station, local conditions, the device you’re using, hardware and software configuration, download source and upload destination.  

 

$10 monthly plus plan costs – no lock in contracts for add-on 

Easy to cancel at any time using the My Telstra app, by visiting a Telstra store or Telstra Technology Business Centre, or by calling Telstra Account Management. Accelerator will cease as soon as cancellation occurs, and you’ll receive a prorated credit on your next bill 

Bonus credit for one month on us 

 

Receive a $10 credit for Mobility Accelerator on your next bill.  

Speed reporting available via the My Telstra app 

Data available to show your daily average speed uplifts versus the average speeds others around you are getting 

Purchase, View Speed Reports or Cancel via the My Telstra app 

Download and install the My Telstra App from the (Apple or Google  Play) App Stores and setup/log in with your Telstra ID 

 

Be ready for the unexpected 

When a high surge in 4G or 5G network traffic occurs, Mobility Accelerator provides typically faster download speeds for high bandwidth tasks such as downloading large files, compared to our standard plans.  It’s not designed for light activities like web browsing, email and video calls. 

 

Help keep business moving  

Needing help to keep working during periods of moderate to high network traffic in 4G and 5G coverage areas that happen from time to time? Mobility Accelerator can help  with important tasks such as large video conferences with screen sharing.  

 

Give your people a great experience  

You don’t need to download an app or change any device settings to experience the benefits of Mobility Accelerator.   

 

Video conferencing performance  

Accelerator seeks to provide a more consistent experience for large video conference calls with screen sharing in 4G and 5G coverage areas during times of high network traffic, by giving you faster typical download speeds than customers on our standard plans without Accelerator.  

For more information visit telstra.com 

 

Things you need to know:  

 

Mobile speeds capped at 1.5Mbps once data allowance exceeded and slowed further in busy periods, which is not suitable for HD video or high-speed apps and means that some webpages, videos, content and files may take longer to load. 

 

Mobile speeds vary due to things like congestion, location, distance from the base station, local conditions, the device you’re using, hardware and software configuration, download source and upload destination. 

Version history
Revision #:
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Last update:
August
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