Services

Services [KB]

cancel
Showing results for 
Search instead for 
Did you mean: 
Sort by:
Community Manager DanK Community Manager
Community Manager

  On Thursday, February 2, a fire at our Chatswood Exchange in Sydney damaged power infrastructure that impacted a number of services and online apps, including Mobile 3G and 4G nationally. As a result of this issue a small number of SMS messages wer ...

Community Manager Gamgees Community Manager
Community Manager

How does the $100 bonus credit work? Is there any expiry date to the offer? If you have taken up the recommended BYO plan or higher between Jul 27–Aug 31 2016, you will be eligible to a $100 value customer bonus when you recontract again to a Go Mobi ...

Telstra (Retired) Yannick
Telstra (Retired)

I received an offer to recontract early and have all charges waived. Can my friend/wife also take up the offer? They can take up the BYO plans if they are out of contract or within 30 days to end of contract without having to pay early termination ch ...

Community Manager DanK Community Manager
Community Manager

What is the issue? We’ve recently identified a hardware device issue on some Netgear Nighthawk M1 mobile broadband devices that were shipped from 14 February 2017.  This issue only impacts performance in outer 3G areas and this doesn’t change the 4G ...

Community Manager DanK Community Manager
Community Manager

From 8 December 2015, we’ll be making changes to the technology that lets you select and order On Demand Pay Per View Programs (Store + Box Office and Main Event titles) via your fixed phone connection.   How the changes may affect you
  Depending o ...

Community Manager Gamgees Community Manager
Community Manager

Changes to some of our Mobile Broadband Plans   What is changing? We recently sent you a notice to inform you we are making changes to our plans.   We will be updating your mobile broadband data service to our new Extra Small (XS), Small or Medium d ...