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Community Manager ashliem Community Manager
Community Manager

From 10 December 2020, the Caller Tones service will no longer be offered. This means you will no longer be able to subscribe or purchase new tones. For existing subscribers, any charges incurred prior to the cease date will appear on your next bill ...

Community Manager ashliem Community Manager
Community Manager

We’re always working to streamline our plans. That’s why we’re phasing out some features on your mobile plan from 13 October 2020.

Like most providers, we need to do this from time to time so we continue to meet the needs of every one of our customer ...

Community Manager ashliem Community Manager
Community Manager

What’s happening? Telstra will be completing mobile base station work as part of ongoing upgrades to our network. This work will be carried out across Australia and is to further enhance the service we provide customers   Why do I need to update my ...

Community Manager ashliem Community Manager
Community Manager

I got an sms saying I was getting 25GB bonus data – why? We’re simply saying thanks to our customers by automatically depositing 25GB of data into your Data Bank/Pre-Paid allowance.   How can I use the data? The data is already in your Data Bank or ...

Community Manager ashliem Community Manager
Community Manager

We’re always working to streamline our plans. That’s why we’re phasing out some features on your mobile plan from 13 October 2020.

Like most providers, we need to do this from time to time so we continue to meet the needs of every one of our customer ...

Community Manager Gamgees Community Manager
Community Manager

Apple Music from Telstra Exit   As part of our commitment to simplify our products and services, the way you can pay for your Apple Music subscription is changing.   From 10 July 2021 Telstra will begin to progressively deactivate Apple Music subscri ...