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Level 2: Rookie

a month ago

Hi Everyone, I have an issue with a VPN connection that we have configured on a separate Watchgaurd firewall/router device that is sitting in the DMZ of the current Telstra Netgear V7160 modem. The V7610 is setup with the DMZ so that all trafffic wi ...

Level 1: Cadet

yesterday

Can I add someone in as an authority on my account with telstra tools, if so where in it is this, I cant see anything in there at the moment many thanks

Level 2: Rookie

March

Is anyone having trouble getting their Business ID to convert to a Telstra ID when trying to sign up for Telstra Plus? I get as far as the acknowledgement, click continue and then get an error message. Something went wrong. We weren’t able to set up ...

5 Likes
985 Views
11 Replies
Thursday by JamesIsAsleep

+7

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Level 1: Cadet

Wednesday

How do I add a new contact to our telstra account

Level 1: Cadet

Wednesday

Hi,I went into a Telstra shop in Mildura to see when my plan would be up as i knew it was close to 24 months... only to be informed that i was actually on a LEASE Plan? How was i not informed of this when my phone was first handed to me? I have alway ...

Level 1: Cadet

Wednesday

I just want to put call forwarding of my office phone and the phone is not with me.Can someone help me in this situation.I am calling Telstra and itz been 3 hours no one is attending the call. Please suggest me.Thanks

Level 1: Cadet

Tuesday

Hi my website uggexpress.com.au has been blocked by Telstra only. There is no other network blocking it, I can access it through another network provider.

Level 1: Cadet

Tuesday

I have registered for Message Bank PlusI would like to activate it on my iPhoneHow do I do this, your help instructions are less than helpful

Level 1: Cadet

Monday

what is the best plan for a business with five phones, fax, eftpos and high nbn usage - main office phone is used constantly, other four are used irregularly but could be in use at one timeis the $55 plan per phone?

Level 1: Cadet

Monday

After being on hold for over an hr ( 4th time ) . I would like to know how i can change your MB plans online

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Level 1: Cadet

March

The Telstra site says to register on telstra24/7 or the telstra app but I can't find anywhere on either to do so

0 Likes
1,570 Views
11 Replies
Monday by Monniq

+4

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Level 2: Rookie

March

I need to remove a service from my Telstra account. I have three mobile devices, one with an additional data plan that needs to be cancelled. I have tried calling Telstra. After being on hold for a while I got ring tone then an answering service aski ...

3 Likes
2,048 Views
14 Replies
2 weeks ago by Rohan123

+4

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Level 1: Cadet

April

How do I get a business mobile number disconnected when I can't get into my account online, or get Telstra support via phone or live chat?

Level 2: Rookie

May

We recently moved to a small rural business where the NBN is connected. The business already has a service provider for the Office (not Telstra) we moved our home Telstra plan with our move and have connected our Telstra plan to the (same) NBN box us ...

Level 3: Gumshoe

April

An NBN technician came and installed a new NBN modem but I can't connect with the internet. All lights are blue on the gateway and green on the NBN box. I have reset both several times but still have no internet connection. Telstra were supposed t ...

Level 2: Rookie

March

Does anyone know what happens to existing mobile SIM and data SIM contracts when they expire? Will they automatically just 'stay the same'? (Ie. same monthly cost will be billed, same service provided) There is currently no way to contact Telstra to ...

Level 2: Rookie

January

Since mid last week my client's website https://www.Investps.com.au has been getting blocked by Telstra Broadband, and after multiple attempts to 'fix' we're still in the same situation. When I try to view the site via my PC (ethernet to the modem) I ...

Level 1: Cadet

July

Thank you Telstra for screwing my business, I have a 125gig plan that I pay heaps for and you casually cancelled my data sim that was running my database.Telstra’s response was we don’t support that anymore but you can purchase another data sim on a ...

Level 2: Rookie

August

Just had a meeting this morning which we thought was with Telstra, but was actually a Telstra Business Partner, "TelcoWorld". We were told that if we wanted to keep our existing analogue PABX and connect to the NBN we would have to pay a Telstra Busi ...

Level 2: Rookie

July

Hi, I have Telstra Call Call Forwarding immediate feature in office landline(NBN).Let say I forget activate the Call Forwarding immediate feature before I left the office.Is it possible to remotely or using my mobile phone Call forward my office ...

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Level 1: Cadet

yesterday

Can I add someone in as an authority on my account with telstra tools, if so where in it is this, I cant see anything in there at the moment many thanks

Level 1: Cadet

Wednesday

How do I add a new contact to our telstra account

Level 1: Cadet

Wednesday

Hi,I went into a Telstra shop in Mildura to see when my plan would be up as i knew it was close to 24 months... only to be informed that i was actually on a LEASE Plan? How was i not informed of this when my phone was first handed to me? I have alway ...

Level 1: Cadet

Wednesday

I just want to put call forwarding of my office phone and the phone is not with me.Can someone help me in this situation.I am calling Telstra and itz been 3 hours no one is attending the call. Please suggest me.Thanks

Level 1: Cadet

Tuesday

Hi my website uggexpress.com.au has been blocked by Telstra only. There is no other network blocking it, I can access it through another network provider.

Level 1: Cadet

Monday

After being on hold for over an hr ( 4th time ) . I would like to know how i can change your MB plans online

Level 1: Cadet

a week ago

We have 2 Panasonic KX-TPA50 Handsets which have seen better days and need replacing. Need to locate how/where to replace please. Once we receive need information on how to pair to existing system.

Level 1: Cadet

a week ago

Telstra your communication system is pathetic right now. Can anybody from Telstra Business please contact me regarding billing issues from April?? The online chat system is pathetic as there isn't even an option for what I need, nor is there an 'actu ...

Level 1: Cadet

a week ago

My business landline has not been working for 5 days. No help from Telstra or Customer Support. I can't even get them to simply forward my business phone calls to my mobile. Have requested this twice after some 3-4 hours of waiting. Shocking cust ...

Level 1: Cadet

2 weeks ago

Since February I have been trying to set up a direct debit for our mobile account with Telstra so payment is not missed (missed it once and phones were cut off without warning putting our employees on the road at risk) Hilariously apparently Telstra ...

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Manage your business services on your mobile with the My Telstra app.