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Merrimal
Merrimal
Level 1: Cadet
My Account For Business
yesterday

business

How do I change from business to personal ,my business plan is out of contract ,need to keep my number

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gas347
gas347
Level 1: Cadet
Business Plans & Rates
yesterday

contract end date

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

  • 25 Views
  • 0 Replies
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forum
Lockstar86
Lockstar86
Level 2: Rookie
My Account For Business
March

Unable to sign up to Telstra Plus

Is anyone having trouble getting their Business ID to convert to a Telstra ID when trying to sign up for Telstra Plus?  I get as far as the acknowledgement, click continue and then get an error message. Something went wrong. We weren’t able to set up ...

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forum
Ciandante
Ciandante
Level 1: Cadet
Cloud & Collaboration
Wednesday

icloud invoice

I have just received an invoice for icloud storage. Is this spam

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forum
Foofoo823
Foofoo823
Level 1: Cadet
My Account For Business
Thursday

Question regarding my order

Hi, I have ordered a phone device one month ago, I am keen to know how was it progressed.Will give the reference number if you ask.thanks.

  • 33 Views
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forum
LynnieMD
LynnieMD
Level 1: Cadet
Business Plans & Rates
Thursday

Cancel Order

Good morning, I would like to cancel my order please.  Would someone mind letting me know what I need to do to achieve this please. Many thanks, Lyn Duggan

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forum
Witsend1
Witsend1
Level 2: Rookie
My Account For Business
March

Cancel a data plan

I need to remove a service from my Telstra account. I have three mobile devices, one with an additional data plan that needs to be cancelled. I have tried calling Telstra. After being on hold for a while I got ring tone then an answering service aski ...

3 Kudos
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forum
jo_exp
jo_exp
Level 1: Cadet
DOT (Digital Office Technology)™
Wednesday

Remove Telstra DOT service from Business phone number

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

  • 35 Views
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forum
Karen2708
Karen2708
Level 1: Cadet
DOT (Digital Office Technology)™
March

Call Forward

How do I activate and deactivate Call Forwarding Immediate.We have a DOT plan using an older NEC Phone System.*21 is not working.

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forum
DMDFA
DMDFA
Level 1: Cadet
Business Plans & Rates
Tuesday

Looking for a telstra sales rep

I need a telstra sales person who is a franchise specialist to supply my business system 

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forum
Witsend1
Witsend1
Level 2: Rookie
My Account For Business
March

Cancel a data plan

I need to remove a service from my Telstra account. I have three mobile devices, one with an additional data plan that needs to be cancelled. I have tried calling Telstra. After being on hold for a while I got ring tone then an answering service aski ...

3 Kudos
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forum
HRDReadymix
HRDReadymix
Level 1: Cadet
My Account For Business
April

Disconnecting Business Mobile

How do I get a business mobile number disconnected when I can't get into my account online, or get Telstra support via phone or live chat?

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forum
SM3142
SM3142
Level 2: Rookie
Business Broadband
a month ago

Can I have more that one NBN plan at the same address?

We recently moved to a small rural business where the NBN is connected. The business already has a service provider for the Office (not Telstra) we moved our home Telstra plan with our move and have connected our Telstra plan to the (same) NBN box us ...

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forum
Golferlady
Golferlady
Level 3: Gumshoe
Business Broadband
April

New NBN Connection no internet

An NBN technician came and installed a new NBN modem but I can't connect with the internet.  All lights are blue on the gateway and green on the NBN box.  I have reset both several times but still have no internet connection.  Telstra were supposed t ...

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forum
Tug-Boat
Tug-Boat
Level 2: Rookie
Business Plans & Rates
March

Mobile and data plan contract period about to end - what happens?

Does anyone know what happens to existing mobile SIM and data SIM contracts when they expire? Will they automatically just 'stay the same'? (Ie. same monthly cost will be billed, same service provided) There is currently no way to contact Telstra to ...

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forum
jamesd2
jamesd2
Level 2: Rookie
TIPT (Office Phones)
March

Can anyone confirm if Auth on the Business Connect Collaborate Portal is working for them?

We usually get users to activate their Business Connect apps through the portal (https://ucone.tipt.telstra.com) but currently authentication on the portal is not working. It returns that it is an incorrect username and password even for accounts tha ...

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forum
jamesd2
jamesd2
Level 2: Rookie
TIPT (Office Phones)
February

Does the TIPT Call Centre Java HTTPS Server applet still work?

Previously, after a user logged in to the TIPT Call Centre portal, the would be prompted to install the Broadworks Java HTTPS Server applet for Desktop Integrations (e.g. notifications). We've just been testing to try and get notifications working an ...

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forum
PaulBarrs_com
PaulBarrs_com
Level 2: Rookie
Websites & eCommerce
January

My Client's website has been blocked by Telstra Broadband

Since mid last week my client's website https://www.Investps.com.au has been getting blocked by Telstra Broadband, and after multiple attempts to 'fix' we're still in the same situation. When I try to view the site via my PC (ethernet to the modem) I ...

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forum
Blaggsy
Blaggsy
Level 2: Rookie
TIPT (Office Phones)
November

voicemail

Hi we have just enable liberate and wondering do we have to use voicemail option which goes through to our mobile voicemail? The Business connect setup emailing when you had a voicemail is useful and wondering if there's anyway around having to dial ...

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forum
Blaggsy
Blaggsy
Level 2: Rookie
TIPT (Office Phones)
September

liberate

Hi we currently use tipt with business connect. Can someone tell me the advantage of liberate over business connect and is this something we need to pay extra for? thanks

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forum
Merrimal
Merrimal
Level 1: Cadet
My Account For Business
yesterday

business

How do I change from business to personal ,my business plan is out of contract ,need to keep my number

  • 30 Views
  • 0 Replies
0 Kudos
Like
More
forum
gas347
gas347
Level 1: Cadet
Business Plans & Rates
yesterday

contract end date

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

  • 25 Views
  • 0 Replies
0 Kudos
Like
More
forum
Foofoo823
Foofoo823
Level 1: Cadet
My Account For Business
Thursday

Question regarding my order

Hi, I have ordered a phone device one month ago, I am keen to know how was it progressed.Will give the reference number if you ask.thanks.

  • 33 Views
  • 0 Replies
0 Kudos
Like
More
forum
jo_exp
jo_exp
Level 1: Cadet
DOT (Digital Office Technology)™
Wednesday

Remove Telstra DOT service from Business phone number

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

  • 35 Views
  • 0 Replies
0 Kudos
Like
More
forum
DMDFA
DMDFA
Level 1: Cadet
Business Plans & Rates
Tuesday

Looking for a telstra sales rep

I need a telstra sales person who is a franchise specialist to supply my business system 

  • 43 Views
  • 0 Replies
0 Kudos
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forum
Maxmr51
Maxmr51
Level 1: Cadet
My Account For Business
Monday

Can't log into My Account for Business - LIFERAY page

Can't log into My Account for BusinessI enter my username and passoword and it keeps taking me to an unformatted page about LIFERAY

  • 93 Views
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forum
jamesd2
jamesd2
Level 2: Rookie
Cloud & Collaboration
Monday

Microsoft Teams Room Devices and TIPT VMRs

Hi All Guessing it may be a long shot, but is there any Video interoperability between Microsoft Teams Room Devices and TIPT VMRs? Presumably Audio would work fine as long as the Teams side had Microsoft Phone System licensing and a Telstra Calling P ...

  • 73 Views
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forum
LynnieMD
LynnieMD
Level 1: Cadet
Business Plans & Rates
Monday

delivery

Good morning, I am wondering how long it will be until I receive my bundle for my small business please?  My order number is  SMB80399.  I look forward to hearing from you,  Kind regards, Lyn 

  • 91 Views
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forum
benjury
benjury
Level 1: Cadet
My Account For Business
a week ago

change to paperless billing

Hi when I change to the "online" billing option in Telstra business tools and click submit it reverts back to "post". I don't want to receive bills in the post. how do I change to online only?

  • 50 Views
  • 0 Replies
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forum
Russell21
Russell21
Level 1: Cadet
My Account For Business
2 weeks ago

Unable to add account name to telstra app or access chat or phone support

Hello we trying access stay connected as we have insurance on our business phones and 2 of our field phones are not operational we were told by the Telstra store we can only get service through stay connected and the store cannot assist us in any way ...

  • 71 Views
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