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Merrimal
Level 1: Cadet

How do I change from business to personal ,my business plan is out of contract ,need to keep my number

gas347
Level 1: Cadet

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

Lockstar86
Level 2: Rookie

Is anyone having trouble getting their Business ID to convert to a Telstra ID when trying to sign up for Telstra Plus?  I get as far as the acknowledgement, click continue and then get an error message. Something went wrong. We weren’t able to set up ...

Ciandante
Level 1: Cadet

I have just received an invoice for icloud storage. Is this spam

Foofoo823
Level 1: Cadet

Hi, I have ordered a phone device one month ago, I am keen to know how was it progressed.Will give the reference number if you ask.thanks.

LynnieMD
Level 1: Cadet

Good morning, I would like to cancel my order please.  Would someone mind letting me know what I need to do to achieve this please. Many thanks, Lyn Duggan

Witsend1
Level 2: Rookie

I need to remove a service from my Telstra account. I have three mobile devices, one with an additional data plan that needs to be cancelled. I have tried calling Telstra. After being on hold for a while I got ring tone then an answering service aski ...

jo_exp
Level 1: Cadet

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

Karen2708
Level 1: Cadet

How do I activate and deactivate Call Forwarding Immediate.We have a DOT plan using an older NEC Phone System.*21 is not working.

DMDFA
Level 1: Cadet

I need a telstra sales person who is a franchise specialist to supply my business system 

Witsend1
Level 2: Rookie

I need to remove a service from my Telstra account. I have three mobile devices, one with an additional data plan that needs to be cancelled. I have tried calling Telstra. After being on hold for a while I got ring tone then an answering service aski ...

HRDReadymix
Level 1: Cadet

How do I get a business mobile number disconnected when I can't get into my account online, or get Telstra support via phone or live chat?

SM3142
Level 2: Rookie

We recently moved to a small rural business where the NBN is connected. The business already has a service provider for the Office (not Telstra) we moved our home Telstra plan with our move and have connected our Telstra plan to the (same) NBN box us ...

Golferlady
Level 3: Gumshoe

An NBN technician came and installed a new NBN modem but I can't connect with the internet.  All lights are blue on the gateway and green on the NBN box.  I have reset both several times but still have no internet connection.  Telstra were supposed t ...

Tug-Boat
Level 2: Rookie

Does anyone know what happens to existing mobile SIM and data SIM contracts when they expire? Will they automatically just 'stay the same'? (Ie. same monthly cost will be billed, same service provided) There is currently no way to contact Telstra to ...

jamesd2
Level 2: Rookie

We usually get users to activate their Business Connect apps through the portal (https://ucone.tipt.telstra.com) but currently authentication on the portal is not working. It returns that it is an incorrect username and password even for accounts tha ...

jamesd2
Level 2: Rookie

Previously, after a user logged in to the TIPT Call Centre portal, the would be prompted to install the Broadworks Java HTTPS Server applet for Desktop Integrations (e.g. notifications). We've just been testing to try and get notifications working an ...

PaulBarrs_com
Level 2: Rookie

Since mid last week my client's website https://www.Investps.com.au has been getting blocked by Telstra Broadband, and after multiple attempts to 'fix' we're still in the same situation. When I try to view the site via my PC (ethernet to the modem) I ...

Blaggsy
Level 2: Rookie

Hi we have just enable liberate and wondering do we have to use voicemail option which goes through to our mobile voicemail? The Business connect setup emailing when you had a voicemail is useful and wondering if there's anyway around having to dial ...

Blaggsy
Level 2: Rookie

Hi we currently use tipt with business connect. Can someone tell me the advantage of liberate over business connect and is this something we need to pay extra for? thanks

Merrimal
Level 1: Cadet

How do I change from business to personal ,my business plan is out of contract ,need to keep my number

gas347
Level 1: Cadet

contract start and end dates are blank and have always been blank, please explain and supply me with the correct information please

Foofoo823
Level 1: Cadet

Hi, I have ordered a phone device one month ago, I am keen to know how was it progressed.Will give the reference number if you ask.thanks.

jo_exp
Level 1: Cadet

We have a Telstra DOT service that is out of contract. The business has moved premises and now has an NBN connection with Aussie Broadband. I'm advised that Aussie cannot port the number, as Telstra DOT numbers are a "complex service" and this needs ...

DMDFA
Level 1: Cadet

I need a telstra sales person who is a franchise specialist to supply my business system 

Maxmr51
Level 1: Cadet

Can't log into My Account for BusinessI enter my username and passoword and it keeps taking me to an unformatted page about LIFERAY

jamesd2
Level 2: Rookie

Hi All Guessing it may be a long shot, but is there any Video interoperability between Microsoft Teams Room Devices and TIPT VMRs? Presumably Audio would work fine as long as the Teams side had Microsoft Phone System licensing and a Telstra Calling P ...

LynnieMD
Level 1: Cadet

Good morning, I am wondering how long it will be until I receive my bundle for my small business please?  My order number is  SMB80399.  I look forward to hearing from you,  Kind regards, Lyn 

benjury
Level 1: Cadet

Hi when I change to the "online" billing option in Telstra business tools and click submit it reverts back to "post". I don't want to receive bills in the post. how do I change to online only?

Russell21
Level 1: Cadet

Hello we trying access stay connected as we have insurance on our business phones and 2 of our field phones are not operational we were told by the Telstra store we can only get service through stay connected and the store cannot assist us in any way ...

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