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Telstra Email Validation for your Email Address Security.

Why email validation is important for your email security:

Email security is essential to us and we want to ensure communications addressed to you are sent to your verified email address.


How to validate your email address:

To verify your email address, open the email from Telstra and click on the ‘Verify my email’ link to complete the process.


If you want to update your email address, you can do so via My Account or chat now to request a verification to be sent to your specified email address.


If your email validation link has expired and you need to request a new one:

You can request a new email verification link be sent to you by contacting Live Chat


What to do if you didn’t update your email address:

If you did not try to contact Telstra to update your email address please let us know immediately. You can do so by clicking the 'let us know' link provided in the verification email we sent you.


Related information:

Version history
Revision #:
5 of 5
Last update:
July 2019
Updated by:

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