Level 1: Cadet

Some questions about Telstra company.


     Hello,I am Yuan Chang ,a student who study in Sydney Uni.My classmates and I are doing a group assignment, in which our professior requires us to do some research about your company.May I ask a few questions?

    Here are our question:

    1. Who are your customers and what measures does your organisation have in place to manage their customer experience? 2. Could you describe how orientation, training programs, and performance appraisals help your company to develop your employees and improve your engagement? 3. As part of the corporate social responsibility, how do you fulfil your responsibility to the general public? 4.How the major global economic challenges of the 21st century impacts the Telstra? 

We are looking forward to your reply! Thank you very much!



Yuan Chang

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Telstra (Retired)
Telstra (Retired)

Re: Some questions about Telstra company.

Hi Yuan,


Below are some pages and documents that should be very helpful with your assignment Smiley Happy



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