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  • AFL
  • Netball
  • NRL
DanielKuz
Level 1: Cadet

I would like my account immediately cancelled and a full refund of my afl live pass.  I am not getting what I paid for.  Regards, Daniel

Paulzz
Level 1: Cadet

I have a subscription with the afl live app but it won’t let me watch the throwback matches it takes me to the buy a pass screen even though Telstra paused it ?

bazza15
Level 2: Rookie

I can't access games on Fixture Throwback.When I attempt to log in I get this message "We have identified you have multiple subscriptions through your respective App store or via afl.com.au, please cancel to avoid further charges."I've only ever had ...

Lamington
Level 1: Cadet

Using app v7.2.2 and iPhone 11 v13.4.1 When the app is open or in the background it will occasionally slow down the phone and even other apps (causes scrolling on chrome/facebook to become extremely laggy). This is annoying as you will have to rememb ...

BH1960
Level 1: Cadet

I have the AFL Live Pass and have liked it to my computer on afl.com.au, when I click on the link to Watch Now for the throwback fixture games it just takes me to a match centre saying when the games will start but having no links to the games to wat ...

rd1917
Level 1: Cadet

fixture throwback games not playing

Joshx5
Level 2: Rookie

I'm trying to watch games on my TV as I have done in the past but it seems the casting button/function has been removed. Any idea what the go is with this?

Support Team aaron_h
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Jesseeka
Level 1: Cadet

Hi. Again! What have you done with the app now? All the SSN replays are gone except for 2019 season round 3 onwards. The others are gone. Any chance you're going to fix it soon?

GerrieOli4
Level 3: Gumshoe

Hi, i am in South Africa, with an active subscription, on iOS 13.3.1. All replays have been removed from my app? Any details please? 

GerrieOli4
Level 3: Gumshoe

Will bushfire reliëf be on netball live app? 

Lisaf2
Level 3: Gumshoe

Is the bushfire relief game, going to be available as a replay on the netball live app? I wanted to watch it as I’m based in the UK but it was on at 2am our time and so figured I. Oils watch the replay but one is not showing. 

how can we watch it? 

tha ...

Amoretta
Level 1: Cadet

I am verry disappointed  telstra jas added advertising before watching a NRL game replay. So disappointing telstra. You pride yourself with the 'free' app but to add advertising is ridiculous in this time of covid. Optis provided 3months with out bil ...

kjdragon
Level 1: Cadet

Hi I canceled my registration within the two week period in 2019 but was still charged. I have contacted Telstra so many times but never received my money back!!! I have now been charged again!!! Please contact me ASAP 

Support Team Kjorg
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Shev7
Level 1: Cadet

Hi,I renewed my NRL Live Pass on March 2nd, automatically. Obviously with Covid-19, there is no NRL. Can I have my money refunded? Or at least have extra months added on? Don't see why I paid for 12 months up front, if there won't be any NRL to watch ...

Billigerant
Level 1: Cadet

I was just charged $99.99 on my credit card to stream games that have been cancelled. I feel that I am being ripped off and you lot should be doing more in these times.

Angelar00
Level 1: Cadet

NRL

Any chance Telstra will replay prior years NRL matches for us to watch on the app druing the suspension?

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