the email goes on to say We’ve hit a snag with your payment There’s been a problem processing your Binge subscription payment via Pay with Telstra. When this happens, it means that payment method is no longer available to you for this subscription. H ...
Hello everyone - we have KAYO and it keeps loosig connection and not coming up on our TV and we have to keep re registering - any ideas please - we need to watch the cricket!!
I got an email for a free foxtel box upgrade on 15/12 as losing on demand on old box, I have had numerous online messages and no resolution. Can someone advise what is happening as cannot speak to an actual person for some reason.
Last night whilst "Bingeing", Binge froze. Tried to exit and re-enter but this didn't solve the issue as the system then didn't recognise my email/password details. Then clicked on forgot password and the message 'link to reset has been sent via emai ...
I cannot get the 3 additional month option on binge to work and have been charged Has anyone else had the same problems so frustrating when you cant speak to anyone or get any help on the stupid chat app!!
How do I cancel Hayu? I have logged onto my hayu account and there is no option to cancel subscription. I have followed all the posted links which tell me to do the same thing but there is no option to cancel! It’s frustrating.I watch hayu on the Tel ...
Can anyone help - I can stream the VIC news etc on the 9Now app on my phone, iPad and mac which all show the location as VIC but my smart tv only shows NSW. Is there something I can do to change the tv to stream VIC. Its not the ip address as I use ...
How do I put Netflix on my TV .... can I do it through my blu ray DVD player ???I'm not very good with these things being a single woman...my ex used to do all
Hi, I have an existing account with Netflix which I've had for a few years now. Anyone knows what happens to this account if I sign up to a new Netflix subscription via Telstra? Will Netflix know to just transfer the billing to be through Telstra (a ...
I am trying to sign up with Binge through my Telstra Log in. After putting in the 6 digit number sent to me to redeem I get this message: Access DeniedYou don't have permission to access "http://binge.com.au/?" on this server.Reference #18.2715da8 ...
I am having problems transferring my Netflix subscription to my Telstra bill. The primary issue is that I want to maintain my original login and history with my personal email, however in My Telstra the system gives me the option to add Netflix to e ...
Hi, so i have been offered 6 months free binge, as a Telstra customer. The sign up requires a data sim to be able to receive a SMS (cannot be done). One would think Telstra would know this running a mobile network?? Anyway you ring their team, and ar ...
About three hours ago, I got a text from Telstra saying that some services were affected by storms. I can't access Netflix etc on my TV. Is this a likely result of the storm activity? I live at Stanmore (2048) Thanks in anticipation.
As a Telstra Plus Gold member I recently signed up to Binge on a free 12 Month subscription. Yesterday I received an email to say that my subscription is cancelled as they've made 2 unsuccessful attempts to process payment. My Telstra account is up t ...
I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...
Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer
I received an email from binge saying my free months of subscription had ended. I used the offer 3 months ago and it was good for 9 months(I think this is silver tier). I literally have the confirmation email. Binge told me it was a telstra issue so ...
HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...
I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...
For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...
Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...
I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents - "Oops! Something went wrong." This has been happening for the last few days.A ...
We were on the NBN 20mbps plan and were showing good speeds at all times but Netflix connectivity speed was only 9-14 with the program dropping out before starting or within a few seconds of starting. Thinking it was a speed problem we upgraded to th ...
Can anyone help me find out how much data an average movie (say about 350 MB to download) would be used when I use my mobile to cast to my Chromecast dongle on Netflix? Any information would be a big help. Cheers.
This evening I endeavoured to sign up for Netflix after the one month free period with my paid account to start on 5/3/19. The Netflix site informed me that I would be billed through Telstra. I have received my latest Telstra bill for the period 21 ...
Dear Telstra, I was wondering if I was eligible for the AFL Live Pass if I'm a home internet customer and not a mobile plan customer? Also, if I get the AFL Live Pass but pay the full costs of $99 for a yearly membership, will it still use my data or ...
Hi
I got the NBN broadband package, this pack includes the 24 months foxtel now subscription. But this offer is missing on my offer page.
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I tried to chat with the consultant but they could not fix the issue.
Could yo ...
Just wondering if anyone knows whether the Netflix offer on a mobile postpaid plan, includes free data for streaming and/or downloads as the Apple Music offer does?
Hello everyone - we have KAYO and it keeps loosig connection and not coming up on our TV and we have to keep re registering - any ideas please - we need to watch the cricket!!
I cannot get the 3 additional month option on binge to work and have been charged Has anyone else had the same problems so frustrating when you cant speak to anyone or get any help on the stupid chat app!!
Can anyone help - I can stream the VIC news etc on the 9Now app on my phone, iPad and mac which all show the location as VIC but my smart tv only shows NSW. Is there something I can do to change the tv to stream VIC. Its not the ip address as I use ...
I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...
Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer
HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...
My Telstra rep set up my free Binge account, but didn't give me the password. I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!
My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...
Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?
I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...
Hi, Trying to redeem Binge offer, however the number for the code is going to a mobile plan on an IPAD. How do you receive this code via a mobile SMS or email. Thanks
I have received an email purporting to be from Telstra, I have not ever signed up for Binge and believe that this email is a scam and I quote:- From @News.telstra.com - no au there. "Your 3 months free BINGE Standard offer ends soon. Monthly subscri ...
I am trying to redeem the Kayo offer with an existing subscription which I have cancelled today in the hopes to be able to redeem via signing up again.Will the offer be able to be redeemed now or will I need to wait until the subscription period ends ...
Hello,I have an offer available for Netflix in my account. My question is what's included in the offer as existing post paid customer with unlimited data plan? Cheers!
I have received 2 emails from streamotion ( Binge) telling me that telstra will not pay my account , the first explained that although I have free access, telstra has not paid, and I will be cut off within 2 days, I contacted telstra and they assured ...
how can I remove netflex charge in my account, its been removed in netflex and the account closed but still getting charges from telstra account bill every month.
All of a sudden i can not access Kayosports on my network. I have tried on Apple TV, ipad, iphone, Imac and nothing works. The error that comes up is You don't have permission to access "http://kayosports.com.au/" on this server.Reference #18.36a3746 ...
previously had a Roku 4400, as it is already set up for netflix and plex. I have signed up for binge, however I have not found a way of installing this on my Roku. Is there some way I can install the app on my Roku 4400? i can enter developer mode ...
I have a phone, internet and foxtel bundle on cable. My cable is due being cut off next month. I’ll be going to another provider for my internet, but want to keep my foxtel going. Ideally, I’d like to upgrade to an IQ3 box.I get different answer ...
