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NEED_HELP3
Level 1: Cadet

I signed up to the $5 live pass Kayo basic offer. After four attempts I got it to work - or so I thought!Now when I log into Kayo it has only signed me up for the freebies offer and everything I want to watch is locked and I get a link saying I need ...

melissam78
Level 1: Cadet

i just got an email for free 3 months of binge, i joined up again cause of the HBO max stuff. well went to redeem it and it said i already redeemed one in the past. how is this fair, why send me an email i can get one and get me excited just for me n ...

Traco1
Level 2: Rookie

I have Foxtel from Telstra using cable with an IQ2 box. Just bought a smart TV which includes the Foxtel app, so I signed up to Foxtel Now from Telstra's free 1 month offer so I can start streaming content from the internet and eventually ditch the c ...

tamzynb
Level 2: Rookie

the email goes on to say We’ve hit a snag with your payment There’s been a problem processing your Binge subscription payment via Pay with Telstra. When this happens, it means that payment method is no longer available to you for this subscription. H ...

hagz
Level 1: Cadet

My account is currently not working. I’ve tried to manage my account but it still seems to be cancelled.I received an email stating that the account was deleted and it was a mistake. Can someone please assist me in retrieving my account.

Kasparov
Level 1: Cadet

How do I sign into binge it keeps telling me my number is connected to stremotion and it won’t let me sign into that either grrrrrr

borisk52
Level 1: Cadet

HOW CAN I SUBSCRIBE TO THE $5 KAYO OFFER WHEN IT KEEPS SENDING ME TO THE  $15 OFFER

Wambisurf
Level 1: Cadet

Switch Netflix payment to Telstra billI used to have this however has dropped off!!I have signed up to Netflix with a credit card for payment. Is there a way of transferring this to “pay via my telstra bill” without cancelling and starting a new Netf ...

Bill_3192
Level 1: Cadet

Hi,I have been try to see if I can resubscribe to Kayo and get billed via my Telstra account again and no one can help me. If I use this link: https://www.telstra.com.au/tv-movies-music/kayo for new & returning Kayo customers on a Telstra consumer po ...

Yadams
Level 1: Cadet

I've got a cellular Ipad and am trying to sign up to binge but even though my only contact options are email, it won't send a six digit code. I know my SIM card has a number but it's Data only and does not receive text. Anyway around this? 

7PD
Level 1: Cadet

I have a Telstra account with Foxtel as my only service. Why can't I sign up to the Kayo offer ?

countyfp
Level 1: Cadet

I have just received the following from Kayo There’s been a problem processing your Kayo subscription payment via Pay with Telstra. When this happens, it means that payment method is no longer available to you for this subscription. Don’t miss your f ...

DG1302
Level 1: Cadet

How many different devices can I screen at once on the $5/month Kayo offer?

jwsm20
Level 1: Cadet

Hi, Yesterday 3/2/2021 i signed up for the Kayo Basic $5/mth on my iphone and was re-directed to safari browser on my phone and made a email and password on the Kayo portal. I managed to set my preferred channels and preferences. Now today 4/4/2021 i ...

Unhappy40
Level 2: Rookie

I signed up for the three month deal with Binge. It worked on my Telstra TV, all good. Suddenly after about four days it disappears - tells me my Binge subscription is cancelled. There is no way on MyTelstra to resurrect it. Apparently I ticked the w ...

JohnRo
Level 1: Cadet

Now that the rug has been pulled from under our feet with this change to 2021 NRL LivePass, can you confirm whether FoxtelGo can be watched on our devices on without paying for downloads as was the benefit of Telstra LivePass? 

Gisman
Level 2: Rookie

I took up a 12 months of BINGE for Telstra Plus Gold members back in July 2020, however I received notice that the payment was declined and the service cancelled this week from Binge. After reading through this forum, and also having really poor resp ...

TwoD0gs
Level 1: Cadet

Currently when I stream the  NRL live games the data used is not included in my data usage,  will this still be the case now we have to use Kayo ?

mal2
Level 2: Rookie

HiI signed up for both Foxtel Now and Netflix on Friday through the Telstra 24x7 App. Both are now working and on Friday appeared on my Subscribed Apps and Subscriptions. Today (Sunday) only Foxtel Now appears under Subscribed. Both still work.

Any id ...

Shubham1
Level 1: Cadet

Hi, I already have a kayo account and im also a post paid-customer with telstra. However i already had an account with Kayo before this promotion, so is there way i can get the benefit of getting $10 of my subscription while already being subscribed ...

Grahammiller51
Level 1: Cadet

I would like to cancel netflix  pls

ed12345
Level 1: Cadet

Trying to redeem my 3months free however once I add my one time code it says something went wrong on your end

7PD
Level 1: Cadet

I have a Telstra account with Foxtel as my only service. Why can't I sign up to the Kayo offer ?

Unhappy40
Level 2: Rookie

I signed up for the three month deal with Binge. It worked on my Telstra TV, all good. Suddenly after about four days it disappears - tells me my Binge subscription is cancelled. There is no way on MyTelstra to resurrect it. Apparently I ticked the w ...

glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

Bingeworthy03
Level 1: Cadet

How do I watch Binge on my TV? I am trying to load the app on my lap top to connect via HDMI, thanks. 

O41OE
Level 1: Cadet

Can I receive and watch Free to air TV (2, 7, 9, 10, SBS etc.) without a TV antena if I sign up for Foxtel Now.

Stich
Level 2: Rookie

Redeemed Stan 3 month offer and have not received emails / codes

Spillman
Level 1: Cadet

For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...

FredK
Level 2: Rookie

Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...

Ferocious
Level 2: Rookie

I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents -  "Oops! Something went wrong."  This has been happening for the last few days.A ...

pilbo
Level 1: Cadet
124996
Level 1: Cadet
JS47
Level 2: Rookie

Is GOT last season included on the foxtel now 10 day free trial?

george1313
Level 2: Rookie

How do i go about it? does the modem support this type of connection?

jorocoles
Level 3: Gumshoe

We were on the NBN 20mbps plan and were showing good speeds at all times but Netflix connectivity speed was only 9-14 with the program dropping out before starting or within a few seconds of starting. Thinking it was a speed problem we upgraded to th ...

Hallie
Level 1: Cadet

Can anyone help me find out how much data an average movie (say about 350 MB to download) would be used when I use my mobile to cast to my Chromecast dongle on Netflix? Any information would be a big help. Cheers.

RWO39
Level 1: Cadet

On my PC, but can I watch via Telstra TV?

Glenn666
Level 1: Cadet

What do you get in Kayo basic??

Bigm2
Level 1: Cadet

Thinking of getting Kayo,  but don’t want Telstra TV. Can I download Kayo onto my smart tv. 

Rc2019
Level 1: Cadet
Inspector
Level 5: Eagle Eye

This evening I endeavoured to sign up for Netflix after the one month free period with my paid account to start on 5/3/19.  The Netflix site informed me that I would be billed through Telstra.  I have received my latest Telstra bill for the period 21 ...

Daniel1994
Level 1: Cadet

Dear Telstra, I was wondering if I was eligible for the AFL Live Pass if I'm a home internet customer and not a mobile plan customer? Also, if I get the AFL Live Pass but pay the full costs of $99 for a yearly membership, will it still use my data or ...

Wen4
Level 1: Cadet

How much data does Netflix use?

Justy25
Level 1: Cadet

Hi   I got the NBN broadband package, this pack includes the 24 months foxtel now subscription.  But this offer is missing on my offer page. <removed for your privacy>   I tried to chat with the consultant but they could not fix the issue.   Could yo ...

NEED_HELP3
Level 1: Cadet

I signed up to the $5 live pass Kayo basic offer. After four attempts I got it to work - or so I thought!Now when I log into Kayo it has only signed me up for the freebies offer and everything I want to watch is locked and I get a link saying I need ...

melissam78
Level 1: Cadet

i just got an email for free 3 months of binge, i joined up again cause of the HBO max stuff. well went to redeem it and it said i already redeemed one in the past. how is this fair, why send me an email i can get one and get me excited just for me n ...

Traco1
Level 2: Rookie

I have Foxtel from Telstra using cable with an IQ2 box. Just bought a smart TV which includes the Foxtel app, so I signed up to Foxtel Now from Telstra's free 1 month offer so I can start streaming content from the internet and eventually ditch the c ...

borisk52
Level 1: Cadet

HOW CAN I SUBSCRIBE TO THE $5 KAYO OFFER WHEN IT KEEPS SENDING ME TO THE  $15 OFFER

Wambisurf
Level 1: Cadet

Switch Netflix payment to Telstra billI used to have this however has dropped off!!I have signed up to Netflix with a credit card for payment. Is there a way of transferring this to “pay via my telstra bill” without cancelling and starting a new Netf ...

Yadams
Level 1: Cadet

I've got a cellular Ipad and am trying to sign up to binge but even though my only contact options are email, it won't send a six digit code. I know my SIM card has a number but it's Data only and does not receive text. Anyway around this? 

jwsm20
Level 1: Cadet

Hi, Yesterday 3/2/2021 i signed up for the Kayo Basic $5/mth on my iphone and was re-directed to safari browser on my phone and made a email and password on the Kayo portal. I managed to set my preferred channels and preferences. Now today 4/4/2021 i ...

mal2
Level 2: Rookie

HiI signed up for both Foxtel Now and Netflix on Friday through the Telstra 24x7 App. Both are now working and on Friday appeared on my Subscribed Apps and Subscriptions. Today (Sunday) only Foxtel Now appears under Subscribed. Both still work.

Any id ...

Shubham1
Level 1: Cadet

Hi, I already have a kayo account and im also a post paid-customer with telstra. However i already had an account with Kayo before this promotion, so is there way i can get the benefit of getting $10 of my subscription while already being subscribed ...

ed12345
Level 1: Cadet

Trying to redeem my 3months free however once I add my one time code it says something went wrong on your end

helenK39
Level 1: Cadet

Hello everyone - we have KAYO and it keeps loosig connection and not coming up on our TV and we have to keep re registering - any ideas please - we need to watch the cricket!!

Wh134
Level 1: Cadet

I cannot get the 3 additional month option on binge to work and have been charged Has anyone else had the same problems so frustrating when you cant speak to anyone or get any help on the stupid chat app!!

Yarra14
Level 1: Cadet

Can anyone help - I can stream the VIC news etc on the 9Now app on my phone, iPad and mac which all show the location as VIC but my smart tv only shows NSW.  Is there something I can do to change the tv to stream VIC. Its not the ip address as I use ...

ChelseaDame
Level 6: Bloodhound

Does anyone know if rugby union will still be broadcast on Kayo in 2021 now Foxtel no longer has the rights to super rugby in 2021

Jen26
Level 3: Gumshoe

I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...

littleone66
Level 1: Cadet

Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer

david9999
Level 1: Cadet

HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of  free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...

JW2802
Level 1: Cadet

Binge offer is only valid for a service I don't even recognise?

Strudl
Level 1: Cadet

My Telstra rep set up my free Binge account, but didn't give me the password.  I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!

mattviz
Level 1: Cadet

My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

Puss70
Level 1: Cadet

Hi,  Trying to redeem Binge offer, however the number for the code is going to a mobile plan on an IPAD.  How do you receive this code via a mobile SMS or email. Thanks

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