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Romy1
Level 4: Private Eye

I have this offer on my Telstra account to redeem Disney plus for 12 months.But I am getting an error message "We ran into a problem loading that offer. ERRRDM01".  Any solution?

AngieVick
Level 2: Rookie

I have tried the link for a week now and I keep getting the error message  Sorry Looks like something went wrong on our end!
We're working on the problem, please try again later.

Bronwyn09
Level 1: Cadet

My Netflix isn't working on the box

Jo521
Level 1: Cadet

When I try to redeem my Disney offer it says oops and won't work

Vahrunnn
Level 1: Cadet

I have an offer under MyOffers to redeem a Disney+ subscription for 12 months. When I try to redeem it it’s throwing an error message of ERRRDM01. 

Any help with this one please?    

Frederikus
Level 1: Cadet

Hello I want to activate Stan and binge onto my accounts please 

gfk
Level 6: Bloodhound

So this may seem strange but it's ridiculously predicatable.  I have a satellite iQ4 that has performed all but flawlessly since it was installed perfectly by Roy on 21 May (and a shout-out to Roy, surely Foxtel's greatest installer!).  "All-but" mea ...

Wilfred2
Level 1: Cadet

I am constantly being told that the I need to upgrade my subscription to view channels that are part of my package.

MofTTT
Level 1: Cadet

Kayo offer $10 off per month - redeem by 31 May 2022. The offer states "Already have Kayo? Simply log in with your existing Kayo account details when redeeming your offer. You are eligible to redeem this offer on the services listed above." I already ...

Ladiesman100
Level 2: Rookie

Finally taking advantage of the 3 month free Binge subscription which is showing available to me in My Telstra app (Services). Have received the 6 digit verification code, chosen the free Binge plan (2 devices). Selected my mobile number. Selected "a ...

Rodhan
Level 1: Cadet

I have telstra ID and it keeps telling me something went wrong when trying to create an account to get Binge for free. I definitely haven't have Binge before either

Puff76
Level 1: Cadet

3 month free trail of Binge stopped working after one month. Now i Binge asking me to pay as i am a existing customer.Telstra blamming Binge, Binge blamming Tesltra. No one taking any accountability.

anneabell
Level 6: Bloodhound

Hi I received an offer for a 12 month BINGE subscription last year and think it is expiring soon but I'm having problems trying to find the end date subscription information on the MYTELSTRA APP since they made changes to this app. Does anyone know w ...

Zoe2011
Level 1: Cadet

If I add a Netflix subscription to my Telstra account, will the data usage be counted in my data allowance? 

anneabell
Level 6: Bloodhound

Anyone else had issues applying for the telstra care package? I applied but have not received the voucher codes. I've checked my emails,and spam folders but nothing.  Even though got a message saying it went though..  I contacted support who'd advise ...

Rayner21
Level 1: Cadet

I have forgotten my password to Binge, which was created through the Telstra link activating the free 3 month period.  By default, Telstra/Binge used my Telstra login email @bigpond.com at sign up which is a dead email.  So when I try the forgotten p ...

graygran
Level 3: Gumshoe

Am I the only subscriber experiencing repeatedly being asked to login to Kayo? Both days this weekend, have had to do the whole 6 steps again.  Who is likely to help solve this problem?  Kayo subscription held in previous years with no such complicat ...

Thursday2007
Level 1: Cadet

Hi can one sign up to kayo for one month via Telstra and then cancel after one month if no good?

Soumya1
Level 1: Cadet

Which plan of Netflix is provided when someone subscribers to Netflix via Telstra for $10.99is it basic, standard or premium?

Boba50
Level 1: Cadet

I am having a problem with kayo it frequently wants me to re activate, where as Netflix never has. I stream thru telstra TV 4701TL. Can anyone advise why kayo demand this where others work fine from first log in?thanks for your help

Hollyth
Level 1: Cadet

Hi, I just signed up to the one month free trial of Foxtel Now and watched it for about 20 minutes. When I went to log in again about half hour later it wouldn’t allow me toand said “this device has already had a free trial”. The subscription shows o ...

Mplus5equals6
Level 1: Cadet

I can’t sign up to access the $15 a month Kay offer that is available via Telstra TV available offers. I’ve tried the links and prompts without success. This appears as an available offer once I’ve signed into Telstra TV. 

Butto
Level 1: Cadet

Netflix won’t work 

pf56
Level 2: Rookie

I have a Foxtel Platinum multiroom Account and am trying to cast Foxtel Go from my Android Note 3 or from a Windows Desktop to a Telstra TV unit connected to a TV.  All units are connected to the home network ( except the TVs).  I am using Google hom ...

Brad114
Level 1: Cadet

I resently got an email saying the payment cancelled and now I can’t get back the $4 a month plan (Telstra deal)

Romy1
Level 4: Private Eye

I have this offer on my Telstra account to redeem Disney plus for 12 months.But I am getting an error message "We ran into a problem loading that offer. ERRRDM01".  Any solution?

Frederikus
Level 1: Cadet

Hello I want to activate Stan and binge onto my accounts please 

Rayner21
Level 1: Cadet

I have forgotten my password to Binge, which was created through the Telstra link activating the free 3 month period.  By default, Telstra/Binge used my Telstra login email @bigpond.com at sign up which is a dead email.  So when I try the forgotten p ...

7PD
Level 1: Cadet

I have a Telstra account with Foxtel as my only service. Why can't I sign up to the Kayo offer ?

Eagleboy
Level 1: Cadet

We have two mobile devices on our account. If I sign up for the Netflix offer via my Telstra account, will I be charged $10.99 a month for each mobile device ($21.98 per month), or does the $10.99 per month cover both mobile devices?

Unhappy40
Level 2: Rookie

I signed up for the three month deal with Binge. It worked on my Telstra TV, all good. Suddenly after about four days it disappears - tells me my Binge subscription is cancelled. There is no way on MyTelstra to resurrect it. Apparently I ticked the w ...

DON220
Level 1: Cadet
glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

Bingeworthy03
Level 1: Cadet

How do I watch Binge on my TV? I am trying to load the app on my lap top to connect via HDMI, thanks. 

O41OE
Level 1: Cadet

Can I receive and watch Free to air TV (2, 7, 9, 10, SBS etc.) without a TV antena if I sign up for Foxtel Now.

Stich
Level 2: Rookie

Redeemed Stan 3 month offer and have not received emails / codes

Spillman
Level 1: Cadet

For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...

FredK
Level 3: Gumshoe

Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...

Ferocious
Level 2: Rookie

I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents -  "Oops! Something went wrong."  This has been happening for the last few days.A ...

pilbo
Level 1: Cadet
124996
Level 1: Cadet
JS47
Level 2: Rookie

Is GOT last season included on the foxtel now 10 day free trial?

george1313
Level 2: Rookie

How do i go about it? does the modem support this type of connection?

jorocoles
Level 3: Gumshoe

We were on the NBN 20mbps plan and were showing good speeds at all times but Netflix connectivity speed was only 9-14 with the program dropping out before starting or within a few seconds of starting. Thinking it was a speed problem we upgraded to th ...

Hallie
Level 1: Cadet

Can anyone help me find out how much data an average movie (say about 350 MB to download) would be used when I use my mobile to cast to my Chromecast dongle on Netflix? Any information would be a big help. Cheers.

RWO39
Level 1: Cadet

On my PC, but can I watch via Telstra TV?

Glenn666
Level 1: Cadet

What do you get in Kayo basic??

Lizhalley10
Level 1: Cadet

Just wondering if you can help me fix this warning

Twistah
Level 1: Cadet

Wow

Jeathers
Level 1: Cadet

The History Hit App have advised they are now available on Roku but it doesn’t appear on the device as an available App. Has anyone who subscribes to History Hit been successful?

melissam78
Level 2: Rookie

i just got an email for free 3 months of binge, i joined up again cause of the HBO max stuff. well went to redeem it and it said i already redeemed one in the past. how is this fair, why send me an email i can get one and get me excited just for me n ...

Traco1
Level 2: Rookie

I have Foxtel from Telstra using cable with an IQ2 box. Just bought a smart TV which includes the Foxtel app, so I signed up to Foxtel Now from Telstra's free 1 month offer so I can start streaming content from the internet and eventually ditch the c ...

Wambisurf
Level 1: Cadet

Switch Netflix payment to Telstra billI used to have this however has dropped off!!I have signed up to Netflix with a credit card for payment. Is there a way of transferring this to “pay via my telstra bill” without cancelling and starting a new Netf ...

Yadams
Level 1: Cadet

I've got a cellular Ipad and am trying to sign up to binge but even though my only contact options are email, it won't send a six digit code. I know my SIM card has a number but it's Data only and does not receive text. Anyway around this? 

jwsm20
Level 1: Cadet

Hi, Yesterday 3/2/2021 i signed up for the Kayo Basic $5/mth on my iphone and was re-directed to safari browser on my phone and made a email and password on the Kayo portal. I managed to set my preferred channels and preferences. Now today 4/4/2021 i ...

mal2
Level 2: Rookie

HiI signed up for both Foxtel Now and Netflix on Friday through the Telstra 24x7 App. Both are now working and on Friday appeared on my Subscribed Apps and Subscriptions. Today (Sunday) only Foxtel Now appears under Subscribed. Both still work.

Any id ...

Shubham1
Level 1: Cadet

Hi, I already have a kayo account and im also a post paid-customer with telstra. However i already had an account with Kayo before this promotion, so is there way i can get the benefit of getting $10 of my subscription while already being subscribed ...

ed12345
Level 1: Cadet

Trying to redeem my 3months free however once I add my one time code it says something went wrong on your end

helenK39
Level 1: Cadet

Hello everyone - we have KAYO and it keeps loosig connection and not coming up on our TV and we have to keep re registering - any ideas please - we need to watch the cricket!!

Allie7
Level 1: Cadet
Wh134
Level 1: Cadet

I cannot get the 3 additional month option on binge to work and have been charged Has anyone else had the same problems so frustrating when you cant speak to anyone or get any help on the stupid chat app!!

Yarra14
Level 1: Cadet

Can anyone help - I can stream the VIC news etc on the 9Now app on my phone, iPad and mac which all show the location as VIC but my smart tv only shows NSW.  Is there something I can do to change the tv to stream VIC. Its not the ip address as I use ...

ChelseaDame
Level 6: Bloodhound

Does anyone know if rugby union will still be broadcast on Kayo in 2021 now Foxtel no longer has the rights to super rugby in 2021

Jen26
Level 3: Gumshoe

I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...

littleone66
Level 1: Cadet

Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer

david9999
Level 1: Cadet

HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of  free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...

JW2802
Level 1: Cadet

Binge offer is only valid for a service I don't even recognise?

Strudl
Level 1: Cadet

My Telstra rep set up my free Binge account, but didn't give me the password.  I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!

mattviz
Level 1: Cadet

My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

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