Entertainment

Streaming (Netflix, Stan, Foxtel Now, Binge)

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
anneabell
Level 5: Eagle Eye

Hi I received an offer for a 12 month BINGE subscription last year and think it is expiring soon but I'm having problems trying to find the end date subscription information on the MYTELSTRA APP since they made changes to this app. Does anyone know w ...

Zoe2011
Level 1: Cadet

If I add a Netflix subscription to my Telstra account, will the data usage be counted in my data allowance? 

anneabell
Level 5: Eagle Eye

Anyone else had issues applying for the telstra care package? I applied but have not received the voucher codes. I've checked my emails,and spam folders but nothing.  Even though got a message saying it went though..  I contacted support who'd advise ...

Rayner21
Level 1: Cadet

I have forgotten my password to Binge, which was created through the Telstra link activating the free 3 month period.  By default, Telstra/Binge used my Telstra login email @bigpond.com at sign up which is a dead email.  So when I try the forgotten p ...

graygran
Level 3: Gumshoe

Am I the only subscriber experiencing repeatedly being asked to login to Kayo? Both days this weekend, have had to do the whole 6 steps again.  Who is likely to help solve this problem?  Kayo subscription held in previous years with no such complicat ...

Thursday2007
Level 1: Cadet

Hi can one sign up to kayo for one month via Telstra and then cancel after one month if no good?

Soumya1
Level 1: Cadet

Which plan of Netflix is provided when someone subscribers to Netflix via Telstra for $10.99is it basic, standard or premium?

Boba50
Level 1: Cadet

I am having a problem with kayo it frequently wants me to re activate, where as Netflix never has. I stream thru telstra TV 4701TL. Can anyone advise why kayo demand this where others work fine from first log in?thanks for your help

Hollyth
Level 1: Cadet

Hi, I just signed up to the one month free trial of Foxtel Now and watched it for about 20 minutes. When I went to log in again about half hour later it wouldn’t allow me toand said “this device has already had a free trial”. The subscription shows o ...

Mplus5equals6
Level 1: Cadet

I can’t sign up to access the $15 a month Kay offer that is available via Telstra TV available offers. I’ve tried the links and prompts without success. This appears as an available offer once I’ve signed into Telstra TV. 

Butto
Level 1: Cadet

Netflix won’t work 

pf56
Level 2: Rookie

I have a Foxtel Platinum multiroom Account and am trying to cast Foxtel Go from my Android Note 3 or from a Windows Desktop to a Telstra TV unit connected to a TV.  All units are connected to the home network ( except the TVs).  I am using Google hom ...

Brad114
Level 1: Cadet

I resently got an email saying the payment cancelled and now I can’t get back the $4 a month plan (Telstra deal)

caviar
Level 1: Cadet

I’m trying to resubscribe to kayo through Telstra but no luck.

fungalturtle
Level 1: Cadet

Apologies if this has been asked elsewhere.

I currently have a Netflix account via Netflix.

I would like to have my Netflix service billed via Telstra.

Is there a way to migrate this service across to Telstra or would it be necessary to terminate the ex ...

GergM61
Level 1: Cadet

I have a tesltra ID, I just updated my billing details, yet still cannot get past a screen asking for an Telstra ID ? See Below message Sorry There are no offers associated with your Telstra ID. See the latest Kayo offers and eligibility here https:/ ...

BeeBee21
Level 1: Cadet

I am attempting to redeem 3 month Binge offer, I can click redeem and the sms code is sent but the page does not load into binge to enter and sign up (a window appears and just has the loading circle) is there another way to enter the code and sign u ...

snoopy50
Level 1: Cadet

Has anyone had a problem connecting an LG BP350 blueray player to their modem to get Netflix? My modem is not on the list and it won't connect manually. I have to use AndroidAP on my phone to bounce it across to Netflix.

Seany1
Level 1: Cadet

Hello, I had the $5 Kayo offer. The debit card nominated for my payments recently expired and was replaced by the bank. Unfortunately I forgot to update the details on my Kayo account and found this morning that my subscription was cancelled. I would ...

Ballsten
Level 1: Cadet

I've tried to redeem the voucher for free 3 months of Binge but the account number displayed does not match my mobile account. As a result I am not receiving the verification code. How to I proceed?

ALIraza321
Level 1: Cadet

How I can start Netflix 

Jen224
Level 1: Cadet

I cannot longer access Foxtel now it’s throwing up error message RE645. 
i’ve tried disconnecting the Wi-Fi, reconnecting the Wi-Fi, turning Telstra box off and leaving it for 10 minutes, uninstalling the app Foxtel reinstalling Foxtel. Sometimes it w ...

Lizhalley10
Level 1: Cadet

Just wondering if you can help me fix this warning

AlanaB24
Level 1: Cadet

I cancelled my binge subscription which was billed to my telstra account. How do I subscribe back? I cannot locate anywhere. In my manage subscriptions section it only tells me that the subscription is cancelled but doesn’t provide an option to subsc ...

Rayner21
Level 1: Cadet

I have forgotten my password to Binge, which was created through the Telstra link activating the free 3 month period.  By default, Telstra/Binge used my Telstra login email @bigpond.com at sign up which is a dead email.  So when I try the forgotten p ...

7PD
Level 1: Cadet

I have a Telstra account with Foxtel as my only service. Why can't I sign up to the Kayo offer ?

Eagleboy
Level 1: Cadet

We have two mobile devices on our account. If I sign up for the Netflix offer via my Telstra account, will I be charged $10.99 a month for each mobile device ($21.98 per month), or does the $10.99 per month cover both mobile devices?

Unhappy40
Level 2: Rookie

I signed up for the three month deal with Binge. It worked on my Telstra TV, all good. Suddenly after about four days it disappears - tells me my Binge subscription is cancelled. There is no way on MyTelstra to resurrect it. Apparently I ticked the w ...

glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

Bingeworthy03
Level 1: Cadet

How do I watch Binge on my TV? I am trying to load the app on my lap top to connect via HDMI, thanks. 

O41OE
Level 1: Cadet

Can I receive and watch Free to air TV (2, 7, 9, 10, SBS etc.) without a TV antena if I sign up for Foxtel Now.

Stich
Level 2: Rookie

Redeemed Stan 3 month offer and have not received emails / codes

Spillman
Level 1: Cadet

For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...

FredK
Level 3: Gumshoe

Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...

Ferocious
Level 2: Rookie

I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents -  "Oops! Something went wrong."  This has been happening for the last few days.A ...

pilbo
Level 1: Cadet
124996
Level 1: Cadet
JS47
Level 2: Rookie

Is GOT last season included on the foxtel now 10 day free trial?

george1313
Level 2: Rookie

How do i go about it? does the modem support this type of connection?

jorocoles
Level 3: Gumshoe

We were on the NBN 20mbps plan and were showing good speeds at all times but Netflix connectivity speed was only 9-14 with the program dropping out before starting or within a few seconds of starting. Thinking it was a speed problem we upgraded to th ...

Hallie
Level 1: Cadet

Can anyone help me find out how much data an average movie (say about 350 MB to download) would be used when I use my mobile to cast to my Chromecast dongle on Netflix? Any information would be a big help. Cheers.

RWO39
Level 1: Cadet

On my PC, but can I watch via Telstra TV?

Glenn666
Level 1: Cadet

What do you get in Kayo basic??

Bigm2
Level 1: Cadet

Thinking of getting Kayo,  but don’t want Telstra TV. Can I download Kayo onto my smart tv. 

Rc2019
Level 1: Cadet
Lizhalley10
Level 1: Cadet

Just wondering if you can help me fix this warning

Twistah
Level 1: Cadet

Wow

Jeathers
Level 1: Cadet

The History Hit App have advised they are now available on Roku but it doesn’t appear on the device as an available App. Has anyone who subscribes to History Hit been successful?

melissam78
Level 1: Cadet

i just got an email for free 3 months of binge, i joined up again cause of the HBO max stuff. well went to redeem it and it said i already redeemed one in the past. how is this fair, why send me an email i can get one and get me excited just for me n ...

Traco1
Level 2: Rookie

I have Foxtel from Telstra using cable with an IQ2 box. Just bought a smart TV which includes the Foxtel app, so I signed up to Foxtel Now from Telstra's free 1 month offer so I can start streaming content from the internet and eventually ditch the c ...

Wambisurf
Level 1: Cadet

Switch Netflix payment to Telstra billI used to have this however has dropped off!!I have signed up to Netflix with a credit card for payment. Is there a way of transferring this to “pay via my telstra bill” without cancelling and starting a new Netf ...

Yadams
Level 1: Cadet

I've got a cellular Ipad and am trying to sign up to binge but even though my only contact options are email, it won't send a six digit code. I know my SIM card has a number but it's Data only and does not receive text. Anyway around this? 

jwsm20
Level 1: Cadet

Hi, Yesterday 3/2/2021 i signed up for the Kayo Basic $5/mth on my iphone and was re-directed to safari browser on my phone and made a email and password on the Kayo portal. I managed to set my preferred channels and preferences. Now today 4/4/2021 i ...

mal2
Level 2: Rookie

HiI signed up for both Foxtel Now and Netflix on Friday through the Telstra 24x7 App. Both are now working and on Friday appeared on my Subscribed Apps and Subscriptions. Today (Sunday) only Foxtel Now appears under Subscribed. Both still work.

Any id ...

Shubham1
Level 1: Cadet

Hi, I already have a kayo account and im also a post paid-customer with telstra. However i already had an account with Kayo before this promotion, so is there way i can get the benefit of getting $10 of my subscription while already being subscribed ...

ed12345
Level 1: Cadet

Trying to redeem my 3months free however once I add my one time code it says something went wrong on your end

helenK39
Level 1: Cadet

Hello everyone - we have KAYO and it keeps loosig connection and not coming up on our TV and we have to keep re registering - any ideas please - we need to watch the cricket!!

Wh134
Level 1: Cadet

I cannot get the 3 additional month option on binge to work and have been charged Has anyone else had the same problems so frustrating when you cant speak to anyone or get any help on the stupid chat app!!

Yarra14
Level 1: Cadet

Can anyone help - I can stream the VIC news etc on the 9Now app on my phone, iPad and mac which all show the location as VIC but my smart tv only shows NSW.  Is there something I can do to change the tv to stream VIC. Its not the ip address as I use ...

ChelseaDame
Level 6: Bloodhound

Does anyone know if rugby union will still be broadcast on Kayo in 2021 now Foxtel no longer has the rights to super rugby in 2021

Jen26
Level 3: Gumshoe

I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...

littleone66
Level 1: Cadet

Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer

david9999
Level 1: Cadet

HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of  free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...

JW2802
Level 1: Cadet

Binge offer is only valid for a service I don't even recognise?

Strudl
Level 1: Cadet

My Telstra rep set up my free Binge account, but didn't give me the password.  I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!

mattviz
Level 1: Cadet

My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit