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Streaming (Netflix, Stan, Foxtel Now, Binge)

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irated
Level 2: Rookie

Complaint 2585996 telstra thinks this is some joke. Instead of fixing the issue that has been going on for 4 weeks they are trying to make us give up and hope we will go away by sending messages saying the settlement is in an email they sent to us an ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

LambChop
Level 4: Private Eye

Hi I clicked on BInge by mistake and got it - never bothered to watch it and cant find how to cancel this before January as it will then be charged. Honestly I will be glad when we get out of this flu business - as not worthy of pandemic as wont die ...

Greenac
Level 1: Cadet

Does this lock you into a 12 month contract or is it just month to month with a maximum 12 months that you get billed for the discount?

PaulBC
Level 1: Cadet

HiI am an existing Netflix customer currently billed via Paypal. Can I change this so I am billed via my Telstra account ?If I can please assist or advise me how to make this happen. cheers

Ineedhelp62
Level 1: Cadet

HiI had a Kayo account through telstra PlusI am trying to validate my account to use the Binge offer through Telstra Plus, I log into my telstra account, I go to  the Binge icon, which sends me to the click on option for how many screens. it tells me ...

TedSolo
Level 2: Rookie

So - signed up for the 6 months offer, a couple of months ago. First week - Binge canceled my subscription and then reset it 2nd Time - cancelled it due to a billing issue (not sure how you have a billing issue when its free)  and now - same as above ...

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

anneabell
Level 4: Private Eye

Hi does anyone know how to claim the offer from telstra and if it free 12 months offer "Get 12 months BINGE Standard on us" is this a free 12 months  via the hub.telstra.com.au app.  Thanks 

Puss70
Level 1: Cadet

Hi,  Trying to redeem Binge offer, however the number for the code is going to a mobile plan on an IPAD.  How do you receive this code via a mobile SMS or email. Thanks

glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

Bingeworthy03
Level 1: Cadet

How do I watch Binge on my TV? I am trying to load the app on my lap top to connect via HDMI, thanks. 

O41OE
Level 1: Cadet

Can I receive and watch Free to air TV (2, 7, 9, 10, SBS etc.) without a TV antena if I sign up for Foxtel Now.

Stich
Level 2: Rookie

Redeemed Stan 3 month offer and have not received emails / codes

Spillman
Level 1: Cadet

For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...

FredK
Level 1: Cadet

Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...

Ferocious
Level 2: Rookie

I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents -  "Oops! Something went wrong."  This has been happening for the last few days.A ...

pilbo
Level 1: Cadet
irated
Level 2: Rookie

Complaint 2585996 telstra thinks this is some joke. Instead of fixing the issue that has been going on for 4 weeks they are trying to make us give up and hope we will go away by sending messages saying the settlement is in an email they sent to us an ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

Puss70
Level 1: Cadet

Hi,  Trying to redeem Binge offer, however the number for the code is going to a mobile plan on an IPAD.  How do you receive this code via a mobile SMS or email. Thanks

Parash3
Level 1: Cadet

I have received an email purporting to be from Telstra, I have not ever signed up for Binge and believe that this email is a scam and I quote:-
From @News.telstra.com  -  no au there. "Your 3 months free BINGE Standard offer ends soon. Monthly subscri ...

JacJac1
Level 1: Cadet

Have a telstra tv unit and am having problem in finding right e-mail to use to sign ih and also I don't know the password.

Kurupc
Level 1: Cadet

I am trying to redeem the Kayo offer with an existing subscription which I have cancelled today in the hopes to be able to redeem via signing up again.Will the offer be able to be redeemed now or will I need to wait until the subscription period ends ...

Nouman1
Level 1: Cadet

Hello,I have an offer available for Netflix in my account. My question is what's included in the offer as existing post paid customer with unlimited data plan? Cheers!

irated
Level 2: Rookie

I have received 2 emails from streamotion ( Binge) telling me that telstra will not pay my account , the first explained that although I have free access, telstra has not paid, and I will be cut off within 2 days, I contacted telstra and they assured ...

joey31
Level 1: Cadet

how can I remove netflex charge in my account, its been removed in netflex and the account closed but still getting charges from telstra account bill every month.

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