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Streaming (Netflix, Stan, Foxtel Now, Binge)

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ScoWau
Level 1: Cadet

Kayo. I previously have had Kayo through Telstra but cancelled in Oct 2020. How can I renew with the same rate of $15 per month? 

Supfanatic
Level 2: Rookie

As a Telstra Plus Gold member I recently signed up to Binge on a free 12 Month subscription. Yesterday I received an email to say that my subscription is cancelled as they've made 2 unsuccessful attempts to process payment. My Telstra account is up t ...

ShazzyG
Level 1: Cadet

I am trying to sign up with Binge through my Telstra Log in.  After putting in the 6 digit number sent to me to redeem I get this message:   Access DeniedYou don't have permission to access "http://binge.com.au/?" on this server.Reference #18.2715da8 ...

ChelseaDame
Level 5: Eagle Eye

Does anyone know if rugby union will still be broadcast on Kayo in 2021 now Foxtel no longer has the rights to super rugby in 2021

1921
Level 1: Cadet

I acidently put KAYO on

Jen26
Level 3: Gumshoe

I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...

littleone66
Level 1: Cadet

Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer

DJMan
Level 1: Cadet

I am having problems transferring my Netflix subscription to my Telstra bill.  The primary issue is that I want to maintain my original login and history with my personal email, however in My Telstra the system gives me the option to add Netflix to e ...

Resmyth
Level 1: Cadet

I received an email from binge saying my free months of subscription had ended. I used the offer 3 months ago and it was good for 9 months(I think this is silver tier). I literally have the confirmation email. Binge told me it was a telstra issue so ...

david9999
Level 1: Cadet

HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of  free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...

Spoggy
Level 1: Cadet

Do mobile wifi’s work at home? Cant get nbn on due to costs to relocate box. Looking for a good alternative just to watch channels like 7plus or 9now and maybe Netflix. Help...

JW2802
Level 1: Cadet

Binge offer is only valid for a service I don't even recognise?

Strudl
Level 1: Cadet

My Telstra rep set up my free Binge account, but didn't give me the password.  I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!

irated
Level 3: Gumshoe

Does anything get resolved in crowd support or is it all a game where you get medallions for having your complaints ignored, I don’t have time for games I want my issue resolved ASAP or faster

irated
Level 3: Gumshoe

Complaint 2585996 telstra thinks this is some joke. Instead of fixing the issue that has been going on for 4 weeks they are trying to make us give up and hope we will go away by sending messages saying the settlement is in an email they sent to us an ...

mattviz
Level 1: Cadet

My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

LambChop
Level 4: Private Eye

Hi I clicked on BInge by mistake and got it - never bothered to watch it and cant find how to cancel this before January as it will then be charged. Honestly I will be glad when we get out of this flu business - as not worthy of pandemic as wont die ...

Greenac
Level 1: Cadet

Does this lock you into a 12 month contract or is it just month to month with a maximum 12 months that you get billed for the discount?

PaulBC
Level 1: Cadet

HiI am an existing Netflix customer currently billed via Paypal. Can I change this so I am billed via my Telstra account ?If I can please assist or advise me how to make this happen. cheers

Ineedhelp62
Level 1: Cadet

HiI had a Kayo account through telstra PlusI am trying to validate my account to use the Binge offer through Telstra Plus, I log into my telstra account, I go to  the Binge icon, which sends me to the click on option for how many screens. it tells me ...

TedSolo
Level 2: Rookie

So - signed up for the 6 months offer, a couple of months ago. First week - Binge canceled my subscription and then reset it 2nd Time - cancelled it due to a billing issue (not sure how you have a billing issue when its free)  and now - same as above ...

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

anneabell
Level 4: Private Eye

Hi does anyone know how to claim the offer from telstra and if it free 12 months offer "Get 12 months BINGE Standard on us" is this a free 12 months  via the hub.telstra.com.au app.  Thanks 

glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

Bingeworthy03
Level 1: Cadet

How do I watch Binge on my TV? I am trying to load the app on my lap top to connect via HDMI, thanks. 

O41OE
Level 1: Cadet

Can I receive and watch Free to air TV (2, 7, 9, 10, SBS etc.) without a TV antena if I sign up for Foxtel Now.

Stich
Level 2: Rookie

Redeemed Stan 3 month offer and have not received emails / codes

Spillman
Level 1: Cadet

For some reason, I can no longer access the Foxtel Now Sports Package (live AfL etc..) via my Telstra TV modem. The programs are all locked. It is still appearing in my Telstra Bundle online and am still being charged for this service. I have never h ...

FredK
Level 1: Cadet

Hoping I am posting on the right board. I have a Foxtel iQ4 box through Telstra. Had it now for a couple of months, working perfect. Since last week I can't stream any content anymore or download any content. Downloads simply fail, and streaming free ...

Ferocious
Level 2: Rookie

I am a Telstra Plus Gold Tier member and am trying to redeem the 6 months free Stan offer.I go through all the steps until I get to the Stan page and a pop up presents -  "Oops! Something went wrong."  This has been happening for the last few days.A ...

pilbo
Level 1: Cadet
124996
Level 1: Cadet
JS47
Level 2: Rookie

Is GOT last season included on the foxtel now 10 day free trial?

george1313
Level 2: Rookie

How do i go about it? does the modem support this type of connection?

jorocoles
Level 3: Gumshoe

We were on the NBN 20mbps plan and were showing good speeds at all times but Netflix connectivity speed was only 9-14 with the program dropping out before starting or within a few seconds of starting. Thinking it was a speed problem we upgraded to th ...

Hallie
Level 1: Cadet

Can anyone help me find out how much data an average movie (say about 350 MB to download) would be used when I use my mobile to cast to my Chromecast dongle on Netflix? Any information would be a big help. Cheers.

RWO39
Level 1: Cadet

On my PC, but can I watch via Telstra TV?

Glenn666
Level 1: Cadet

What do you get in Kayo basic??

Bigm2
Level 1: Cadet

Thinking of getting Kayo,  but don’t want Telstra TV. Can I download Kayo onto my smart tv. 

Rc2019
Level 1: Cadet
Inspector
Level 5: Eagle Eye

This evening I endeavoured to sign up for Netflix after the one month free period with my paid account to start on 5/3/19.  The Netflix site informed me that I would be billed through Telstra.  I have received my latest Telstra bill for the period 21 ...

Daniel1994
Level 1: Cadet

Dear Telstra, I was wondering if I was eligible for the AFL Live Pass if I'm a home internet customer and not a mobile plan customer? Also, if I get the AFL Live Pass but pay the full costs of $99 for a yearly membership, will it still use my data or ...

Wen4
Level 1: Cadet

How much data does Netflix use?

Justy25
Level 1: Cadet

Hi   I got the NBN broadband package, this pack includes the 24 months foxtel now subscription.  But this offer is missing on my offer page. <removed for your privacy>   I tried to chat with the consultant but they could not fix the issue.   Could yo ...

Annjay
Level 1: Cadet

Just wondering if anyone knows whether the Netflix offer on a mobile postpaid plan, includes free data for streaming and/or downloads as the Apple Music offer does?

MOG-au
Level 1: Cadet

Is there any way of redeeming my Foxtel go / now other than the Telstra tv app

ShazzyG
Level 1: Cadet

I am trying to sign up with Binge through my Telstra Log in.  After putting in the 6 digit number sent to me to redeem I get this message:   Access DeniedYou don't have permission to access "http://binge.com.au/?" on this server.Reference #18.2715da8 ...

ChelseaDame
Level 5: Eagle Eye

Does anyone know if rugby union will still be broadcast on Kayo in 2021 now Foxtel no longer has the rights to super rugby in 2021

Jen26
Level 3: Gumshoe

I unsubscribe from Foxtel Now from their month free trial on the 6th of September(when it ended, but they still tried to charge me) thankfully, Telstra helped to stop this and gave me a credit for the money that Foxtel now there trying to make me pay ...

littleone66
Level 1: Cadet

Hi signed up for 3 months free Binge to be added to my telstra account,got email from binge saying subscribtion was due in to weeks they are asking for proof of loyalty offer

DJMan
Level 1: Cadet

I am having problems transferring my Netflix subscription to my Telstra bill.  The primary issue is that I want to maintain my original login and history with my personal email, however in My Telstra the system gives me the option to add Netflix to e ...

david9999
Level 1: Cadet

HiOn 29th July 2020 and as a Telstra Plus Member I was to receive 6 months of  free Binge subscription.On the 2nd Nov. 2020 this subscription was cancelled (by?) and I have now been requested to sign up for a paid Binge service. All my Telstra servic ...

JW2802
Level 1: Cadet

Binge offer is only valid for a service I don't even recognise?

Strudl
Level 1: Cadet

My Telstra rep set up my free Binge account, but didn't give me the password.  I'm not getting emails when I request to reset the password, so can't use the account - or cancel it for that matter!!

mattviz
Level 1: Cadet

My wife and i had telstra accounts that were connected so we got 6 months free but it has stopped at 3 months and Binge says that it is Telstra that has to fix it. Problem is that i am no longer with Telstra and can't use the app needed to contact th ...

Kevla
Level 1: Cadet

Hi I am a gold member and was given 12mth free Binge running out in July 2021. I have just moved house and no longer have access to it. I have tried to find the deal again and I can't see anything for it. Can anyone please help?

Leslie54
Level 1: Cadet

I received an email to extend my Binge for an another 9months. When I try to do this a code is sent to redeem the offer. Unfortunately the code is sent to an iPad and not my phone. I need the number changed from an iPad to my mobile phone number. How ...

Puss70
Level 1: Cadet

Hi,  Trying to redeem Binge offer, however the number for the code is going to a mobile plan on an IPAD.  How do you receive this code via a mobile SMS or email. Thanks

Parash3
Level 1: Cadet

I have received an email purporting to be from Telstra, I have not ever signed up for Binge and believe that this email is a scam and I quote:-
From @News.telstra.com  -  no au there. "Your 3 months free BINGE Standard offer ends soon. Monthly subscri ...

JacJac1
Level 1: Cadet

Have a telstra tv unit and am having problem in finding right e-mail to use to sign ih and also I don't know the password.

Kurupc
Level 1: Cadet

I am trying to redeem the Kayo offer with an existing subscription which I have cancelled today in the hopes to be able to redeem via signing up again.Will the offer be able to be redeemed now or will I need to wait until the subscription period ends ...

Nouman1
Level 1: Cadet

Hello,I have an offer available for Netflix in my account. My question is what's included in the offer as existing post paid customer with unlimited data plan? Cheers!

irated
Level 3: Gumshoe

I have received 2 emails from streamotion ( Binge) telling me that telstra will not pay my account , the first explained that although I have free access, telstra has not paid, and I will be cut off within 2 days, I contacted telstra and they assured ...

joey31
Level 1: Cadet

how can I remove netflex charge in my account, its been removed in netflex and the account closed but still getting charges from telstra account bill every month.

RowdyMuncher
Level 4: Private Eye

All of a sudden i can not access Kayosports on my network. I have tried on Apple TV, ipad, iphone, Imac and nothing works. The error that comes up is You don't have permission to access "http://kayosports.com.au/" on this server.Reference #18.36a3746 ...

wenisman
Level 1: Cadet

previously had a Roku 4400, as it is already set up for netflix and plex. I have signed up for binge, however I have not found a way of installing this on my Roku.  Is there some way I can install the app on my Roku 4400?  i can enter developer mode ...

Ali2420
Level 1: Cadet

I have a phone, internet and foxtel bundle on cable.   My cable is due being cut off next month.   I’ll be going to another provider for my internet, but want to keep my foxtel going.  Ideally, I’d like to upgrade to an IQ3 box.I get different answer ...

Richard110
Level 1: Cadet

I am a Telstra plus customer with a gold status. Where on the My Telstra app do I go to sign up for Kayo and Stan

Sadim
Level 1: Cadet

I have been trying to access the $10 off deal for new KAYO subscribers - but I keep getting "There are no offers associated with your Telstra ID."

All the other posts I see related to this keep putting up a link which gives me the same message

Any sugg ...

Mickey8
Level 1: Cadet

Anyone else try to redeem the Binge offer? Every time I hit the redeem button the pop up window for entering the code disappears before I can glance at the message and glance back at the screen.

quony1
Level 3: Gumshoe

I am trying to redeem binge offer. I am not receiving the code being sent to my phone.

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