https://www.telstra.com.au/internet-packages# I was looking into this package and would like to know more about it.So the price is $90 first 3x months then followed by $124 for the remain 21 months. However, there is a little description '$10/mth off ...
Why do Subtitles keep popping up when using my tbox, on free to air. It is driving me nuts, I have to go into settings and turn them off every damn time.
Hi, I apologise in advance if this has been asnewered - I can't see the answer. I can't get through to anyone at Telstra or Microsoft who can help me - they both refer me to the other. Hoping you guys might be able to help me. I bought an XBox One S ...
I can't get to speak to anybody, very frustrating. The Telstra app says... From the My Account dashboard, select 'Upgrade' beneath the Set Top Box available. If I could find the 'set top box available ' ,I would happily select 'Upgrade' . Anybody abl ...
We have downloaded the prime video app, it works on all devices except the t box where the app has loaded it will show us all content however when I try to open a show it tells me HDMI is not connected when it clearly is - any ideas people thanks
Hello, 2 months ago I was offered a free second Tbox for our home as an apology due to an issue with Telstra (which I won’t put publicly on here). We’ve never received the second box and have no way to contact anyone regarding this matter. I can’t fi ...
Hi I ordered a Telstra box online and got charged for it, firstly they could not locate the order so I cancelled the online order and popped into my local Telstra shop and settled it all up there as in adding it to my account. I queried the charge of ...
Hi, My Telstra T Box 1 (old one) remote (little recangle flat one) got damaged. I can't enjoy watching TV anymore. Is there a new replacement remote from Telstra that I can get ASAP. Been with Telstra so many years, they should be able to help me... ...
Hello, I had months free trial of foxtel and used it. Then I had a Telstra offer giving me another 3 months free even if I was a returning customer. But my tbox is saying only one free trial per device, is there anyway around it?
Notwithstanding that I realise that Telstra T Box is no longer supported. I have just found to my great dissatisfaction that if you try to play back recorded movies saved to USB Memory stick plugged into a second T Box it won’t work. But far worse th ...
We have 2 T.boxes and both have frozen on a channel at exactly the same time. Sound and picture reception fine BUT cannot change channels or navigate to settings. Plus on two entirely different channels on two very different older type TVs. Having ha ...
My Telstra t hub is not working properly., it is not switching to "live tv" when requested the "live tv" screen is continuously loading without connectin even after 15 minutes. All other functions on the t hub are working normally. It appears that th ...
Just bought a new tbox, hooked it up ok,works apart from no tv guide, also cant register it, I know telstra de commissioned this site, anybody have any ideas how to register or get tv guide working ?.cheersfred
I own a T-Box but my grandparents pay for it and after you discontinued the T-box on March 31th of last year I am wondering do you still charge people who own it. Thank you.
Can you still register a TBOX. I want to use it to record programs as I do not have any other device that does this. Also the TBOX is great for rewinding and pausing etc. Ihave been able to set it up. but cannot access program guide to schedule any o ...
Hi I have been given a N8200-2T-500-D t-box and have tried setting it up to the TVEverything connects WiFi then when I get to registering it with Bigpond at www.telstra.com/tboxsetup I get an error Can anybody help me get this connected ThanksStuart
Hello Crowd Support,It’s time to say goodbye to our beloved T-Box...Is there anything we should do prior - such as deactivating it?If so, how do we do that?Cheers!Mike
When I try to access the Program Guide from my T-Box now, it won’t come up, even though it says in the T-Box Exit blurb that the guide would still be accessible. This means my scheduled recordings did not happen for the last two weeks, which I am N ...
My friend has given me a tbox which has never been used. I’ve connected it via wifi and have TV but cannot access program guide. I can’t register it as the page is no longer available. I just want to be able to view guide and set recordings. Is there ...
Hi, So I got the email about the T-Box exit and the offer to take up Foxtel through an IQ3 and called the number in the email to redeem the offer and it says the number is not in service. This really does not fill me with confidence when the telecommu ...
I received another email on Feb 23 about the T Box exit. This email said that " My Media and Tune-In will be removed" Yet if I follow the link in the email there is no mention of My Media. Has it been confirmed if My Media is being deleted or staying ...
Hi, after several years of use, our t-box has suddenly decided it cannot see the wifi connection in our house. All other devices are connecting to wiri as usual. I have connected via ethernet cable (that worked fine) to check what version of softwa ...
Hello, I noticed on the Telstra Gateway Max 2 that the Band Steering feature for Wi-Fi is available, along with the Telstra Frontier Gateway. However, once I enable this, the T-Box refuses to connect to the same Wi-Fi network, suggesting an issue wit ...
Hi There, I have recently purchased a never used t-box.It just so happens because it's never been used, it has not updated the firmware and i cannot register the device, the person i spoke to on the phone told me there is absolutely nothing that can ...
When watching broadcast TV through my T-Box (ABC HD mainly) the picture often breaks up into green pixilation to the extent that it becomes unwatchable. Sometimes sound is also lost; eventually the picture freezes. Thank you for any help,Richard
Been using my T-Box for about a month now and the remote has suddenly started acting oddly. The remote seems to be working, the green light in the corner flashes off and on, but after a while buttons start to stop working and then when they do start ...
I have suddenly lost wi-fi connection on my T-box. It had been working with no problem until yesterday. All other devices are fine. Tbox does not recognise my wifi network at all.I have reset both modem and Tbox.Any advice appreciated.
I think our T/Box remote has given up the ghost. Therefore I will need a replacement. Does anybody know how much they are and where I can get one from? I've been trying to ring Telstra Shops all day and the call goes to message bank each time, have t ...
Where we live we have ADSL2 available. No cable or NBN here. We were told that when we moved from our old address that our TBox would work fine at our new address, just on ADSL. I am going insane. Trying to watch FOXTEL and it pauses nearly every min ...
Why is is that I cannot register my T Box and none of the bigpond products are availabe since I upgraded my plan to Home Wireless Broadband 25GB - $105.The message I receive You'ce successfully connected to the internet however your connection is not ...
Why do Subtitles keep popping up when using my tbox, on free to air. It is driving me nuts, I have to go into settings and turn them off every damn time.
Hi, I apologise in advance if this has been asnewered - I can't see the answer. I can't get through to anyone at Telstra or Microsoft who can help me - they both refer me to the other. Hoping you guys might be able to help me. I bought an XBox One S ...
We have downloaded the prime video app, it works on all devices except the t box where the app has loaded it will show us all content however when I try to open a show it tells me HDMI is not connected when it clearly is - any ideas people thanks
Hello, 2 months ago I was offered a free second Tbox for our home as an apology due to an issue with Telstra (which I won’t put publicly on here). We’ve never received the second box and have no way to contact anyone regarding this matter. I can’t fi ...
Hi I ordered a Telstra box online and got charged for it, firstly they could not locate the order so I cancelled the online order and popped into my local Telstra shop and settled it all up there as in adding it to my account. I queried the charge of ...
Hello, I had months free trial of foxtel and used it. Then I had a Telstra offer giving me another 3 months free even if I was a returning customer. But my tbox is saying only one free trial per device, is there anyway around it?
Our T Box storage is almost full & I want to export some recordings to a USB to make room for new recordings but I can't do it. The manual says highlight the tile, press OK, & you will get an option to export the recording, but I don't get this - the ...
I'm in the same boat as everyone else. Been trialling now for a week going back and forth with kayo technical help giving everything they are asking for but still remains the same. Extremely disappointed as we only have Foxtel purely for the sport. T ...
I have the T-Box and have been very happy with it. Twelve months ago I was coerced into getting Foxtel by Telstra on and IQ box. At the time I explained I didn’t want it because I’m in a regional area and I’ve had one before - and the free to air cha ...
My 2 TBox's stopped today. I can't even turn them on so in answer to your FAQ's Is my T-Box useless now? See below your original answer. I can't see anything on the screen for both. I can't get to my saved recordings as suggested below. What is happe ...
Thanks in advance. I have a western digital powered NTFS 2tb Hdd usb to TG797v3. I am wishing to view my already established media on my DLNA network including my ps4, Tbox and kids tablets.
While I was using the plex media server, my computer ha ...
I purchased my t-box over 12 months ago and have been paying for movies by debit card and it worked fine.So I turned on my T-box last friday to find it had been updated.Great, some bugs fixed...or so I thought.Cannot access bigpond movies as it stops ...
I currently have a T-Box and a Foxtel IQ2 connected to my main TV. The T-Box is used as a STB/PVR as well as to connect to ourlocal LAN via Plex Media Server. The IQ2 is for foxtel only. I want to be able to sbscribe to Netflix, Stan, Presto etc as ...
Hi Bradley81
We have a specialist T-Box team that is available to assist you with your concerns.
Please call 132200 and say T-Box and then Faults after the prompt, or call direct 1300136841 (available 24x7)
They should be able to get th ...
I am seeking the firmware updates for the T Box model N8200-2T-500-D. Ineed the web link or download to update my tbox to the latest version one at a time. Someone must have this software and would love to fix my tbox.
So I've been a loyal customer for five years with the t-box. But hearing I will not see any English Premier League football or A-League from next month. Sorry we may have to part. That's why I pay for your watered down Foxtel service.#NoEPLonTbox