Level 1: Cadet

BigPond Movies

We were given a Telstra T Box and have tried to use BigPond movies (which we have an account for) but we can't log out of the previous owners account and don't want it to charge to their card obviously. Seems simple but Google isn't helping, how do we log out of the account? Thanks in advance

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Support Team
Support Team

Re: BigPond Movies

Hi @BodhiBaby,


Thanks for reaching out. BigPond Movies has been discontinued since the 31/03/2018, you can find more information regarding this here.


Please let me know if there is anything else I can help with.

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Level 25: The Singularity
Level 25: The Singularity

Re: BigPond Movies

Is it a Telstra TBox (much bigger than your hand), or a Telstra TV (can sit easily on the palm of your hand)?

If it is a Telstra TV, the simple method would be to go into settings and reset the box. You'll just need to run through the setup routine again.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit