Level 3: Gumshoe

Do we need to do anything before recycling/repurposing our T-Box?

Answered

Hello Crowd Support,

It’s time to say goodbye to our beloved T-Box...

Is there anything we should do prior - such as deactivating it?

If so, how do we do that?

Cheers!

Mike

 

 

1 ACCEPTED SOLUTION

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Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Do we need to do anything before recycling/repurposing our T-Box?

The online platform used to register them have been shutdown so you don't need to worry about that. Just factory reset it and you're good to go
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

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2 REPLIES 2
Highlighted
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Do we need to do anything before recycling/repurposing our T-Box?

The online platform used to register them have been shutdown so you don't need to worry about that. Just factory reset it and you're good to go
I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Highlighted
Level 3: Gumshoe

Re: Do we need to do anything before recycling/repurposing our T-Box?

Hi Yastiandrie,
Thanks for the prompt reply!
Will do - cheers!
Mike

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