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Level 3: Gumshoe

Do we need to do anything before recycling/repurposing our T-Box?

Answered

Hello Crowd Support,

It’s time to say goodbye to our beloved T-Box...

Is there anything we should do prior - such as deactivating it?

If so, how do we do that?

Cheers!

Mike

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Do we need to do anything before recycling/repurposing our T-Box?

The online platform used to register them have been shutdown so you don't need to worry about that. Just factory reset it and you're good to go
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

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2 REPLIES 2
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Do we need to do anything before recycling/repurposing our T-Box?

The online platform used to register them have been shutdown so you don't need to worry about that. Just factory reset it and you're good to go
I am Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator

View solution in original post

Highlighted
Level 3: Gumshoe

Re: Do we need to do anything before recycling/repurposing our T-Box?

Hi Yastiandrie,
Thanks for the prompt reply!
Will do - cheers!
Mike

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