Level 2: Rookie

Older version T.box freezing

We have 2 T.boxes and both have frozen on a channel at exactly the same time. Sound and picture reception fine BUT cannot change channels or navigate to settings. Plus on two entirely different channels on two very different older type TVs. Having had these boxes since about 2009 and 2011we have learned lots of tricks and remedies when problems ( hiccups) arise and we have tried them all before with success.  But this time it has got us well and truly bluffed. Any ideas Please?

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Level 2: Rookie

Re: Older version T.box freezing


Both T.boxes have been turned totally off overnight.........one of the t.boxes has recovered and all operations available. The 2nd is still frozen - only showing one working channel. If things do not improve looks like a new Telstra device is in the offing. EmEm

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