Level 1: Cadet

Subtitle offset with ABC

When recording ABC channels, the subtitles are about 10 seconds before the sound. Other networks are OK and I think this has happened since ABC started their new HD service (20), although it happens on all ABC services.

Programs recorded prior to the change are OK.

Any suggestions are welcome.

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Level 21: Augmented

Re: Subtitle offset with ABC

I dont have an internet connected TV and does the same thing you would  need to contact ABC this isnt  a Telstra Issue

Telstra customer 15+ yrs, I am not a Telstra employee and never have been

Kudos and thanks welcomed

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Level 1: Cadet

Re: Subtitle offset with ABC

I don't think I specified that it is a Telstra T-Box I am using.

The subtitles are perfectly OK viewing normal TV, it's only when recording on the T-Box. I have put the same problem to ABC, awaiting a reply.


Level 20: Director

Re: Subtitle offset with ABC

If the problem is only on ABC recordings it would be a problem from their end. If the problem is with all channels it will be a problem with the tbox
I am not a Telstra employee, so all opinions are my own, I have been around Telstra products a long time and have a reasonably strong general tech knowledge. .

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