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Yes, I agree this is very annoying. Particularly if you have Music channel on in the background while working etc. or just have same channel on without needing to do anything with the remote. Have to remember to use the remote every now & again to avoid it turning off. It used to be 8 hrs, then they reduced it to 4 - we really dislike it.
It's an inbuilt feature to reduce unnecessary load on the system - probably mainly because a lot of people leave T-Box on a Foxtel channel, when not watching it, which can cause internet congestion issues etc. We always switch it back to a FTA channel when turning TV off so that our Internet bandwith is at optimum.
I'm going to see if I can program in a button press on our universal remote that send s asignal every 3 hours to keep it alive.
Should do the trick