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We have a Telstra T Box SN:0004305AF1F9 which we cannot use as the remote control isn't working. We have changed batteries, turned off devices etc and still the remote does not work. Can you please send a replacement remote to us.
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The Tbox has been fully discontinued, for quite a while now, unfortunately there is no official replacement equipment for these devices anymore.
You may be able to find replacement parts online through things like eBay.
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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