Telstra Set Top Box/ T-box

KJ84

Hi,
I have just moved into a place, & there is a T-box connected to the TV. I'm trying to get it to work. All the connections seem right but the TV is still saying 'No Signal'. And I'm not sure if the remote is working properly?? How do I set it up so that the TV is connecting to the T-box to get Signal??
I called Telstra but apparently there's no technical support for the T-box anymore. What if it's something at there end with the T-box?? Is there anyone out there that can help??
Cheers,
KJ

Iain_T

HI KJ,

Thanks for contacting us about the T-Box. The link below is the user guide and will give steps on how to set this up:

https://www.telstra.com.au/tv/download/document/tbox-gsg.pdf

The T-Box is not longer supported by our support team sorry. This will give some details on what can still be done via the T-Box:

https://crowdsupport.telstra.com.au/t5/Announcements/T-Box-Exit/ba-p/727023

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Re: Telstra Set Top Box/ T-box

Set it & forget it