Home Phones

T-Hub

Ask a question

image

All Posts
Answered
Unanswered

Level 1: Cadet

Tuesday

HiIm hoping someone can help me as this is driving me crazy!I have a Telstra Thub 2 with no base station or handsets. I want to bypass the setup wizard and just use the tablet with wifi. Please tell me there is a trick to do this.
Thanks so much Mary ...

Level 1: Cadet

January

Where can I get a T hub rev a battery

Level 1: Cadet

November

trying to access my second bigpond account wemail, have logged out but the system doesnt recognise my account to log me into the account what on earth do I do

Level 1: Cadet

October

Hi - I would like to set up a second land line to my service? How do I make that happen?

Level 1: Cadet

August

Please assist as office phone LG Aria LKD8DS the touch tone no longer works.Technician has advised the phone is working but somehow through the NBN its not reading the button on phones being pressed - I can hear the button being pressed - but there ...

Level 1: Cadet

July

I am on NBN and using Telstra smart modem

Level 1: Cadet

June 2020

my t box remote control no longer works - how do I get replacement

Level 6: Bloodhound

June 2020

Finally decided to try and connect the T-Hub 2 up through the NBN, using the TG800vac Gateway Max 2. At the moment I have the tablet paired up to the modem, but I now want to connect the base station and handset up as well and reconnect the tablet b ...

Level 1: Cadet

May 2020

Years ago I had Telstra block a number and I feel there is now no further need for this block. The result of the block was a loss of normal dial tone which makes the 101 home messages service pretty much unusable. Is there something I can do to unblo ...

Level 1: Cadet

April 2020

I am trying to turn off "unlisted" or "silent line" so our number shows on caller ID. I have used the chat to do it in my login but I cant find the tab it is talking about in my login! HELP! Thanks

Level 1: Cadet

April 2020

I have been trying to use my Telstra T Hub 2 in the garage.The modem is in the house so given the distance I'm not getting WiFi.I am hoping someone can explain why my the hub won't pick up WiFi though my I Phone. (PERSONAL HOTSPOT)The Hub has recogni ...

Level 1: Cadet

April 2020

I have two of these and have never had an issue till now. (T Hub 2)I had to reset one of these, it wouldn't boot up. I spent many hours and searched the internet, no joy.I no longer have any of the phones or pieces that came with the original T Hub ...

Level 1: Cadet

April 2020

I have an old T Hub and have moved house. we have connected to wifi but I can't recall what to do connect phone so that we can dial out from T Hub. Does it need a cord? Perhaps a base station ?

Level 1: Cadet

March 2020

good day, my question is regarding the battery for Telstra T-Hub serial number: M211290T60W4337 please adviseThankyou

Level 1: Cadet

January 2020

A Flatmate used 70gb of data tonight and I need to know how much that would be as I don’t have Telstra internet ? Please help...

Level 1: Cadet

January 2020

Have had T-Hub & handset working perfectly up until now.
On both handset & T-Hub ;-
*I am unable to hear any dial tone or indeed noise of any sort.....
*When I dial a number & the recipient answers they are able to hear me but I can not hear them..... * ...

Level 1: Cadet

January 2020

After holdidays we came home to landline not working and handset displaying "searching for base."How do I solve this problem?

Level 3: Gumshoe

November 2019

Hello All,I powered down my T-HUB 2 and tried to power up again. However it stops at the Blue Telstra Logo. So by using the power an volume down keys I booted into the "Android system recovery<3e>" menu.I then performed the "Wipe data/factory reset" ...

Level 1: Cadet

January 2020

My 3rd generation Telstra tv unit, is getting hot. It sits in its own space under the tv. The tv is on a shelf above the telstra tv box. Any ideas how I can keep the unit cool? Is it ok to use a laptop cooling pad underneath the Telstra box?

Level 1: Cadet

August 2019

I need to go back to factory settings and am unable to complete this task

Level 1: Cadet

August 2019

The keypad doesn't allow me to operate the features of the 101 Message bank i.e. to delete a message by pressing 5 nothing happens - as in it apprears not be recognizing that the key has been pressed.Any suggestions?

Level 1: Cadet

August 2019

Have just receive NBN and have no home phone Need it 4 personally reason Please fix it asap

Level 2: Rookie

July 2019

Hi there, I have a T-HUB (probably series 2) that was connected to NBN wireless box. The NBN box (and antenna) was replaced recently and is working fine but the T-HUB doesn't take or allow outgoing calls. Is there something I need to reset (apart fro ...

Level 1: Cadet

June 2019

I AM TRYING TO SET UP A T-HUB. ALL GOOD STAGE1 2 3 AND 4 BUT STAGE 5 GETS --PROBLEM PROCESSING YOUR ACCOUNT INFORMATION. ALL MY ACCOUNT IS OK. I HAVE TALKED TO SO MANY TELSTRA PEOPLE WITH NO SUCCESS.T-HUB SUPPORT CAN NOT BE CONTACTED, HELP ANYONE. ...

Level 1: Cadet

January 2019

Hi All, trying to reconnect my T-hub so I can use the phones... does anyone have any advice on how to connect to new nbn connection, I have it connected to modem successfully, I do know my home line works, just can’t get through the set-up phase. I h ...

Level 2: Rookie

July 2019

Level 1: Cadet

January 2019

Level 1: Cadet

December 2018

I got a bigpond address to activate stage 5 on t hub cost me $75 for a year just for a bigpond account. Why haven't won't it work?

Level 1: Cadet

December 2018

Hub very old stopped working. Blinking T. How to restart the HUB

Level 1: Cadet

October 2018

I purchased a T-Hub years ago and it has been my buddy in the kitchen for years. It has now died. I called Telstra Sales and they tell me that T-Hub is no longer a thing. I was wondering if this is true and if so do you know of any other product that ...

Level 1: Cadet

July 2018

Screen is blank ,no lights and everything is plugged in.

Level 1: Cadet

July 2018

Hi, I need to get a replacement remote for my T Hub box, a couple of the buttons on mine have stopped working. Thank you

Level 1: Cadet

January 2018

Hi My T-HUB 2 tablet is dead and won't charge. Can it be replaced by TELSTRA?

Level 1: Cadet

July 2017

My t hub is completely dead it will not turn on and I can't reset it by pressing the volume down and power button at the same time. Please help me get it working again. Thanks

Level 2: Rookie

June 2013

So finally got ICS on my T-HUB 2, which is awesome because it made the tablet brand new running the latest software and all....<sorry left my sarcasm filter turned off>. Anyway all that aside now it doesn't work. First reboot after install it decided ...

0 Likes
114,543 Views
36 Replies
November 2017 by thub2stillinuse

Level 2: Rookie

October 2017

I am trying to install the Telstra T-Hub 2 for the first time and I have a Telstra Gateway Max (Cable) Modem. I have not been able to connect the tablet with the base station or the handset.I have entered the home phone number (with area code).The ha ...

Level 1: Cadet

August 2013

Telstra logo is flashing . Have tried to reset by holding volume down and power button simultaneously but there is no response.Will not turn off,will not do anything,any suggestions?

0 Likes
73,861 Views
15 Replies
September 2017 by Shellock

Level 1: Cadet

July 2017

Hi,we have an old T-Hub that we have never used. Trying to set it up now but at stage 5 of set up it's asking me to enter my Telstra account details - have done this but it won't accept our user name and password.....?

1 Like
7,191 Views
7 Replies
August 2017 by godfrey_110

Level 2: Rookie

August 2017

Hi, I was just wondering how to make and receive voice calls on T Hub Tablet on NBN. I can make and receive voice calls on the T Hub handset, but not the tablet. The tablet is showing me it is connected to my Telstra NBN Modem Sagemcom via DECT, Bu ...

Level 2: Rookie

February 2013

The call log on the t-hub 2 does not update for days. Powering off sometimes fixes.missed calls and messages can also take a day or 2. Call log on handsets is OK. Kiffin Miller

1 Like
306,071 Views
16 Replies
July 2017 by Mathews

Level 2: Rookie

September 2014

I have been away a month and now cannot make or receive calls on the thub2 or handsets. Prior to leaving, the tbub and handsets were working perfectly. The broadbank still works.

1 Like
46,222 Views
8 Replies
June 2017 by AlistairQWA

Level 1: Cadet

December 2012

hey my t-hub phone keeps saying line busy when i go to make a call when infact neither the hub or handset are busy.. i have reset both and that hasnt worked any ideas on what i can do thanks guyz

0 Likes
81,708 Views
9 Replies
June 2017 by Shellock

Level 1: Cadet

April 2012

Hi, need help with additional handset for t-hub - keeps coming up with busy signal, please help Thanks Rhonda

0 Likes
70,455 Views
10 Replies
June 2017 by Senior67

Level 2: Rookie

April 2017

my names adam robertson my t-hub is system failure sys we are haveing problems processing you account information .unableto login in

Level 2: Rookie

March 2017

Telstra kindly gave me the t-hub tablet and handset when I upgraded my internet plan a couple of years ago. I could never get it to connect with the Gateway that came with the NBN to free up a power point.

Lately, the connections to keep it charged ...

0 Likes
3,448 Views
9 Replies
May 2017 by Gunzel412

Level 3: Gumshoe

May 2017

* 2 1 Phone number # For call redirect not working. T Hub 2

Level 4: Private Eye

April 2017

i had to reset my Thub to factory settings and lost all my contacts in the Thub how can i get them back from the hand sets into the Thub ?any suggestions

Level 1: Cadet

January 2014

where can i download the thub 1 user manual?

Level 1: Cadet

March 2017

How do I update chrome browser on THub 2?

Level 1: Cadet

March 2017

Level 1: Cadet

January

Where can I get a T hub rev a battery

Level 1: Cadet

November

trying to access my second bigpond account wemail, have logged out but the system doesnt recognise my account to log me into the account what on earth do I do

Level 1: Cadet

July

I am on NBN and using Telstra smart modem

Level 1: Cadet

May 2020

Level 1: Cadet

April 2020

I am trying to turn off "unlisted" or "silent line" so our number shows on caller ID. I have used the chat to do it in my login but I cant find the tab it is talking about in my login! HELP! Thanks

Level 1: Cadet

April 2020

I have an old T Hub and have moved house. we have connected to wifi but I can't recall what to do connect phone so that we can dial out from T Hub. Does it need a cord? Perhaps a base station ?

Level 1: Cadet

January 2020

Level 1: Cadet

January 2020

After holdidays we came home to landline not working and handset displaying "searching for base."How do I solve this problem?

Level 22: Superhuman

January 2018

I received my new gateway today ( upgraded for free from my old 797 and 799MAX) I was thinking this would be the final nail in the coffin for my T-Hub 2 which has worked forever. Nope, a bit of fiddling around by going to the "install" app on the T ...

Level 1: Cadet

March 2017

My T-HUB 2 is currently Ver 2.03 and when I check for updates via the settings it tells me that I have the latest update and there are no updates available, I know that ICS is available but how to do I download the latest update or can I get the file ...

Level 1: Cadet

December 2016

Level 1: Cadet

September 2016

My T-Hub has all of a sudden disconnected from my wi-fi. When I try to reconnect, it tells me that the security key is incorrect, but it's not, it's the same one that has been set up for years and is working on all my other devices. Any assistance is ...

Level 1: Cadet

July 2016

Level 1: Cadet

June 2016

Does anyone know where to buy batteries for the T-hub (presumably t-hub1 not 2). My touchscreen works for 5 minutes, if I'm lucky, off the charger. Would like to renew screen & handset batteries, if I can find them. Thanks, JC

Level 1: Cadet

June 2016

i have setup my t-hub with my normal gateway modem for my internet no the one that comes with it they are both registered i can use tablet on internet but no phone call because it say's line busy can i get some help because ring telstra is pointless

Level 1: Cadet

March 2016

my samsung s6 doesnot show up on my t-hub2 when scaning on either devices, please assist

Level 1: Cadet

March 2016

I have lost voicemail on my T HubI have tried to reset it but it does not workThe dial tone suggests that it is set up but when people call they get a message saying that my phone number does not exist

Level 20: Director

March 2016

Hi all, in the next week or so I will be migrated from ADSL2 to FTTN. I have a T-hub2 which I've had for 3 years and I've heard it will not work on FTTN. Could somebody confirm this so I can make arrangements to get a phone that will. Many thanks

Level 1: Cadet

March 2016

Hi I have a T Hub Rev A handset model #TH68T0002H which is used to connect wirelessly to the NBN box due to its location.Recently for more extended periods the phone just keeps saying searching for base. And when the phone appears to be working it u ...

Level 1: Cadet

March 2016

Was working fine. May have been a power outage while away. First problem noticed was that caller could not hear voice. Now it appears that neither can hear the other person. T Hub 2 handset has a dial tone. Can hear voice reharding whether there is a ...

Level 1: Cadet

February 2016

Hi all, Just wondering if anyone can shed some light as to why my handset won't turn on? I have the T-Gateway so I have tried to charge the handset on both the T-Gateway and the separate dock with no luck. It just sits there, flashing a blue-ish li ...

Level 1: Cadet

February 2016

Hey Guys. Just bought a second hand THub 2 in it will not boot. The charging light comes on but thats it. Any thoughts?

Level 1: Cadet

October 2015

Missed call details not show on t hub base or handset . Any ideas?

Level 1: Cadet

September 2015

My Contract will expire next month 24 months. But my T-hub2 handset is faulty. Is it still under warranty for repair. I'm paying the device $10 per month for 2 years.

Level 1: Cadet

August 2015

Hello
- Profile
- Notification
- Messages
- Settings
- Register
- |
- Sign In
- |
- Help

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit