I am considering a new Samsung tablet from Telstra for my business. I'd also like to use the tablet with a mobile SIM I already have from another service provider. For this reason, I'm wondering if I can use any SIM on the tablet from Telstra on a po ...
Hi allSo, on advice I bought this prepaid sim that says it’s for phones and tablets, as I want to put it into an iPad. Did the activation thingy and that was all good but 6 hours later still no action and I can’t see it in MyTelstra to charge it up. ...
I need to find the status of my plan but Telstra has become DEAF, cant get to talk to anyone.Do you care or do I just take my business elsewhere..24hrs or I leave whether I have contract or not.
Hi Folks, Recently purchased a package (Portable Appliance Tester) that included a Telstra Essentials Tab Tablet was unopened in box with sticker showing Mobile Number, IMEI, SIM Serial Number Contacted Telstra to get the device unlocked and apparentl ...
Hello I have a iPad which I have previously had a prepaid broadband allowance and which has expired. I know the service mobile number ----- can I simply top up this by buying a prepaid allowance ?
I've been trying to purchase an iPad Air 4 in mint green 64gb. I would like to purchased through Telstra as I've already got a handset (iPhone 11 pro max in cargo green 64gb) on a plan. every time I get to the "shopping cart" stage it doesn't load th ...
i went to a local telstra shop , unhappy with there service ,i see charlstown isnt licesned owned, does this mean they would look after the customer better than a licensed owned one please
I recently bought a lenovo tablet which is connected to home wifi I assumed if I got a sim card I could use it elsewhere but Telstra informed me it is wifi only surely there is a product to use it away from home
obviously website and app are scarce on details. App chat: no response from Codi or the operator. Website: inability to launch chat due to misconfiguration of menu....seems like Telstra is making cancelling difficult on purpose...nothing new.....howe ...
Hi, I was wondering how you receive an SMS to redeem the Binge offer on an IPAD????? Or when call Telstra and the notice you are calling from a desk phone and ask for your mobile number to send an SMS to a link?????
Opened my Tablet A4 by swiping right to get to pin code. When entering the 4 digit code it goes straight to 30 seconds retry. It was fine when I turned off last evening. Can you help. I removed simcard and put back in and still won't open. Help pleas ...
I am in the UK and have paid the subscription for the Netball Live App. In the last 2 weeks it has not been loading at all, it shows the initial pink screen and then crashes. I have tried everything to resolve - deleting app and reinstalling, turning ...
I ordered a surface go lte two moths ago.the order stayed in progress for ten days... After getting a feeling the order wasn’t going well I checked in. I was assured more than three times that the device was not on back order, just awaitin ...
Can I use the Telstra micro SIM supplied with my iPad Air 2 (phone number was allocated) in a spare iPhone to make calls. I am not able to make phone calls (other than FaceTime) on my iPad
I ordered a Windows tablet a month ago, and have been approved, but knowone seems to be able to give me an answer as to when I will receive it? Whats going on?
I bought Ipads 2 with Telstra 2 years contract on 2012.Ipads screen does not response when touching. I called Apple company for problem solving.they ask me the purchasing date. Could you please find it for me. The ipads IMEI is 012927005885744
I ordered a iPad and got sent a Galaxy Note20 phone how do I get it exchanged. There are no options in any of the help areas that have an option to suit and any others I have tried don't seem to work just send me in circles. Try 132200 to ask someone ...
OK that about says it all, yesterday my Samsung Galaxy Tab A model SM-T385 which is getting towards the end of it's plan, suddenly decided after a power failure that it would no longer make or receive calls, in fact if I attempt to make a call from i ...
Concerns about the security of residual personal information displayed by MyTelstra App on 10.5” iPad Pro using iPadOS 13.5.1. When I downloaded the MyTelstra App I had to enter my Telstra log-in details to register to use it. It then displayed my Bi ...
When I return my iPad Pro for a new iPad Pro do I need to include the charger when returning or not? I'm unsure whether to include it or not cause I can't find anywhere where it says to include charger when returning it.Any help in this will be most ...
I just got a new sim card for my mobile broadband modem and I keep getting messages from number 019832665 with links to facebook pages. I never registered for Facebook SMS messages so why am I getting these messagse and how do I stop them.
I am trying to watch a luve match on the nrl app. No problem logging in but when I tap on watch live my TV is black but I can see it on the ipad. Using apply tv
Our daughter forgot her password so did a Factory reset. It asks for Google Account details. the person that set up the account does not remember the details. How do we get around this?
Hi, I recently purchased an iPad 9.7 6G with SIM and plan and during the set-up when asked to back-up was given a number of options. I chose iCloud first however my emails and most of my information isnt stored in the cloud so now I want to back up f ...
Until 3 days ago I could email and receive emails. I’ve been through he platinum service , 4 different people and spent 5 hours on the phone. And now it escalated althoughyou can’t phone anyone!first I was going to get a call back, then the person wh ...
I have an old Mobile Wi-Fi device with a Telstra Pre-Paid Data Pass II plan that still has over 30gb on it. Is it possible to ditch the old device and upgrade the SIM to use in a new iPad (Wi-Fi/Cellular)?
My Wife and I have two mobile plans on the same account (approximately one year old) and we have 20GB each, which equals a total data share size of 40GB. I have recently purchased an iPad (outright) and wish to put a Telstra SIM card in there and uti ...
I ordered a new iPad pro from Telstra 7 weeks ago and still waiting, when I track the item it says it backordered, how much longer shall I want or shall I cancel the item ?? If someone can advise greatly appreciated.
i went to a local telstra shop , unhappy with there service ,i see charlstown isnt licesned owned, does this mean they would look after the customer better than a licensed owned one please
Hi, I was wondering how you receive an SMS to redeem the Binge offer on an IPAD????? Or when call Telstra and the notice you are calling from a desk phone and ask for your mobile number to send an SMS to a link?????
I am in the UK and have paid the subscription for the Netball Live App. In the last 2 weeks it has not been loading at all, it shows the initial pink screen and then crashes. I have tried everything to resolve - deleting app and reinstalling, turning ...
I ordered a surface go lte two moths ago.the order stayed in progress for ten days... After getting a feeling the order wasn’t going well I checked in. I was assured more than three times that the device was not on back order, just awaitin ...
Can I use the Telstra micro SIM supplied with my iPad Air 2 (phone number was allocated) in a spare iPhone to make calls. I am not able to make phone calls (other than FaceTime) on my iPad
I ordered a Windows tablet a month ago, and have been approved, but knowone seems to be able to give me an answer as to when I will receive it? Whats going on?
Soo I ordered an IPad Pro (2020 version) in March 2020. I’ve been approved and everything, it’s now August 2020 and I have only received one email from Telstra saying “Thank you for your patience while we process your order.We are currently experienc ...
I’ve been in need of an android device for months now. Walked in to my local Telstra shop and was told they have nothing in stock, they were not interested in sitting down and talking to me about ordering anything, they assistant just kept shaking he ...
My Telstra tablet is almost 2 years old (20th August 2020) It wont turn on or charge. I have changed cables and chargers still nothing. Have tried the cable and chargers with other units and they work ok. When I hold the On button and the Volume Up ...
Hi all, I have an iPad with it’s own SIM card and number. I’m trying to sign up for Kayo sports but my iPad won’t receive the verification code Telstra is sending to me. Can anyone help with this please ?
I ordered an iPad through Telstra rewards used some points the rest paying off monthly on 7/5/20 it’s now 23/7/20 and still not here multiple excuses. They are taking my repayments out which is annoying mefurther.first Excuse was no stock then it was ...
Hi there,Our NBN connection is still to be completed. The ADSL has not been disconnected and pending. Our land line has not been working since June 15th when the tech.guy set it up.We don't have the option in our Manage Account to engage Call Forward ...
I bought on line and had delivered a Telstra pre paid sim for my new iPad. I activated it last Friday 3rd July at 1pm and received an email to say it my activation request was received and was pending. Now at 2.30 pm Monday 6th it is still pending. ...
Can anybody help, I have got up today and bigpond has deleted over 1000 emails... I only have emails from the last 5 days. All folders have been deleted
Hi, I have a prepaid sim that I’m using in an iPad. I’m having trouble activating it. According to https://www.telstra.com.au/prepaidactivation/welcome there are five steps.Step 1 - Sim Details - is fine. I can enter the number of my SIM card and hav ...
I used Telstra Plus points to order a Google Nest Hub when it was on special. I had to chase up its whereabouts a number of times. Each time I was told it was scheduled for dispatch. When it finally arrived over a month later, it was a store demo ...